Decision Making.......????

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 Decision Making

A decision is one when there are different things you

can do and you pick one of them. You make lots of
decisions everyday!
Some decisions are easy like.......

What to eat in breakfast????

What to wear????
Some decisions are difficult like.......

Choosing a career
Choosing good friends
Changing a job
In every situation you have to
search for...
How to make right decisions???
 Example

Amy really wants a new cell.

Unfortunately, the one she
wants costs Rs. 15000, and
she has only Rs. 10000. She
wonders how she will get the
rest of money?
 Step 1: Relax

Take a deep breath and let all of the air out.

 Step 1: Relax

The first thing Amy should do is relax.

 Step 2: Say something positive....I
can do this...I can deal with this...
• This

This gives you confidence and makes you feel

good about yourself.
 Step 2: Say something positive

Now its time for Amy to give herself confidence.

Step 3: Identify the problem

Try to search out actual problem.

 Step 3: Identify the problem

Amy does not have enough money to buy the

phone.
Step 4: What are your choices??

Think of all the possible solutions.

 Step 4: What are your choices??

Come up with list of possible solutions:

• 1)Save her money until she’s has got enough
money.
• 2) Borrow money from her parents or friends.
• 3) Buy a cheaper phone.
 Step 5: Consider the
consequences of your solutions.

List both the negative and positive

consequences.
 Step 5: Consider the
consequences of your solutions.

1) Save her money until she’s has got enough money.

• +VE: She will feel proud about her accomplishments; she will
get the phone she really wants.
• -VE : She has to wait.
 Step 5: Consider the
consequences of your solutions.

2) Borrow money from her parents or friends.

+VE: Amy will get the phone right away.
-VE: She won’t feel independent; friends or parents might
say “NO” to her.
 Step 5: Consider the
consequences of your solutions.

3) Buy a cheaper phone

• +VE: Amy will get the phone right away.
• -VE: Amy won’t get the phone the phone she really
wants.
Step 6: What is important to
you???
 Step 6: What is important to
you???

• What is important for Amy??

....getting the phone she really wants???
.... getting the phone right away???
....not borrowing money???
After choosing what is important, cross out other solutions.
Step 7: Make the decision
 Step 7: Make the decision

Amy decided to wait in order to save some

more money for phone.
TYPES OF DECISIONS

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Programmed decision.
Non-programmed decision.
Major decision.
Minor decision.
Operative decision.
Personal decision.

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Group decision.
Departmental decision.
 Non economic decision.
Crisis decision.
Problem decision.
Certainty decision.
Uncertainty decision.

#
 Programmed
decision:
– structured or routine decision.
– frequent and repetitive in nature.
– short term impact.

Non-programmed decision:
– unstructured decision.
– unusual or non-routine problems.

#
Major decision:
• purchase of land,building,etc.
• by top level management people.
Minor decision:
• purchase of stationary goods.
• by lower level management people.
Operative decision:
• day-to-day operations.
• mainly by people working at supervisory level.
#
Personal decision:
• taken for personal life.
• does not affect the functioning of an
organization.
Group decision:
•by group of people (or) committee.
Departmental decision :
• by department head.
• mainly for that particular department & has no
impact on other department.
#
 Non economic decision:
– does not incur any expenses.
• Crisis decision:
– spot decision.
– unexpected situation. Problem
decision:
• To solve a problem.
• Expected or unexpected one.

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Certainty decision:
•Complete information.
•Accurate outcome.
Uncertainty decision:
• Incomplete information.
• Not accurate outcome.