Written and Oral

Communication
Its Advantages and
Disadvantages
Presented By

1) Ankumoni Gogoi (11)

2) Ankur Dutta (12)
3) Anup Kumar (13)
Contents
1.Introduction
2.Types of communication
3.Advantages of Written Communication
4.Disadvantages of Written Communication
5.Advantages of Oral Communication
6.Disadvantages of Oral Communication
7.Conclusion
 Introduction
Communication is a process of exchanging information,
ideas, thoughts and emotions through speech, signals or
writing
In Communication process there is a sender/ encoder
who encodes a message then by using a medium sends the
message to the receiver, then the receiver decodes the
message and after processing the information sends back a
feedback using a channel
Types Of Communication
Types Of Communication is based on the communication channel
used:
1) Verbal Communication
2) Non- Verbal Communication

Further Verbal Communication is divided into

a) Oral Communication
b) Written Communication
a)Oral Communication
 In oral Communication, spoken words are used. It includes face to
face conversation, speech, telephonic conversation, video, voice over
internet etc.
 Influenced by pitch, volume, speed and clarity

b) Written Communication
 Signs and symbols are used to communicate
 Printed or handwritten form
 Transmitted via letter, email, report or memo.
 Influenced by vocabulary and grammar used
Advantages of Written
Communication
 Easy to preserve
 Permanent record
 Accurate information
 Less distortion possibility
 Effective communication
 Delegation of authority
Disadvantages of Written
Communication
 Useless for illiterate person
 Lack of flexibility
 Delay in response
 Delay in decision making
 Lack of direct relation
 Cost in record keeping
Advantages of Oral Communication
 Time and Cost Saving
 Immediate Feedback
 A relationship develops
 Motivation
 Special Application
Disadvantages of Oral Communication
 No record
 No Legal Validity
 Unsuitable for lengthy message
 Uneasiness to fixed responsibility
 Greater chances of misunderstanding