Presented by:

AGUNG PRAPTAPA
Jelaskan apa yang dimaksud dengan manajemen ?
 Efficiency
Getting work
done through
others Effectiveness

1
 Classical Updated
Management Functions Management Functions

Planning Making Things Happen

Controlling Meeting the Competition

Organizing Organizing People,

Projects, and Processes
Leading
Leading

2
Function Resources Processes

Product (or service) People Objective Setting

development Money Strategy formulation
Operation Machines Management control
Marketing/Sales Information
Finance
 Top Level Management CEO
COO
CIO
Middle Level Management General Mgr
Plant Mgr
Regional Mgr
First-Line
Management
Office Manager
Shift Supervisor
Department Manager
Team Leader
3
 Top
management

Middle Middle
management management

First-line First-line First-line First-line

management management management management

Worker Worker Worker Worker Worker Worker Worker Worker

CEO

CEO
 Responsible for…

Creating a context for change

Developing attitudes of commitment

and ownership in employees

Creating a positive organizational

culture through language and action

Monitoring their business environments

3.1
 Responsible for…

Setting objectives consistent with top

management goals, planning strategies

Coordinating and linking groups,

departments, and divisions

Monitoring and managing the performance

of subunits and managers who report to them

Implementing the changes or strategies

3.2 generated by top managers
 Responsible for…

Managing the performance of

entry-level employees

Teaching entry-level employees

how to do their jobs

Making schedules and operating plans based on

middle management’s intermediate-range plans

3.3
 Responsible for…

Facilitating team performance

Managing external relationships

Facilitating internal team relationships

3.4
Developing the appropriate skills
for managerial work

Avoiding “typical” managerial

mistakes

Making the transition from individual

contributor to manager
 Technical Skills Human Skill

Conceptual Skill Motivation to Manage

5
 1. Insensitive to others
2. Cold, aloof, arrogant
3. Betrayal of trust
4. Overly ambitions
5. Specific performance problems with the business
6. Overmanaging: unable to delegate or build a team
7. Unable to staff effectively
8. Unable to think strategically
9. Unable to adapt to boss with different style
10. Overdependent on advocate or mentor
Adapted from Exhibit 1.5
6 McCall & Lombardo, “What Makes a Top Executive?” Psychology Today, Feb 1983
 Initial Assumptions Reality

 Exercise formal authority  Cannot be “bossy”

 Manage tasks,  Manage people,
not people not tasks
 Help employees  Coach employee
do their jobs performance
 Hire and fire  Fast pace,
heavy workload

7
 Silakan baca buku-buku atapun artikel yang
menjadikan Saudara memiliki keyakinan
untuk menjawab:
 “Apa itu Manajemen?”
 “Bagaimana menjadi manajer yang sukses?”
 Setelah mengikuti beberapa sesi tentang
management, Saudara diminta mengajukan
minimal 1 pertanyaan berkaitan tentang
manajemen.
 Kirim pertanyaan sebagai COMMENT di
www.apbusinessmanagement.blogspot.com
 Berikan kontribusi kepada dunia:
 “bagaimana menjadi pemimpin yang sukses”

 Tugas dikumpulkan melalui elearning web

blog sbb:
 www. apbusinessmanagement.blogspot.com
 Berikan kontribusi kepada dunia:
 “kesalahan yang sering dilakukan oleh pemimpin”
 Tugas dikumpulkan melalui elearning web
blog sbb:
 www. apbusinessmanagement.blogspot.com
Tips for today:
Untuk mendapatkan kebahagiaan dalam menjalankan pekerjaan kita,
selalu canangkan visi mulia atas pekerjaan yang kita lakukan.

Agung Praptapa
Your Success Partner