A Study on Identifying Key Inputs in Designing a training program on Statutory Compliance in

HPCl, North Zone

under the guidance of
mRS.n.umadevi

Presented by
Lakshmi Chander
09MBAA27
 Profile of the Company: Hindusthan
Petroleum
 Major integrated oil refining and marketing
company
 A fortune 500 company
 A strong marketing network of 13 zonal
offices and 90 regional offices
Major Awards and Recognition
 Awards and Recognition(HR based)

 SAIL HR Excellence Award 2009,

under the ‘Large scale organization
Category’ (manpower strength above 5000)
 Golden peacock corporate governance award 2009
 Best HR practices in people management at Amity
Annual Global HR summit 2009
 Asian CSR award under the ‘Best workplace practices’
category, 2007
 DMA Erehwon Innovative HR award, (only PSU among
finalists) for taking HR ideas from concept to reality
 Major HR initiatives in HPCL
• Organizational transformation initiative called
ACE-Achieving continuous excellence
• Balanced Score Card (BSC) : strategic initiative
for clear articulation of measurable business
outcomes
• Perfomance management system
• Officers set targets for each of the BSC viz
Financial, Customer, Internal processes and
Learning and development
 Competency mapping and development
 Development centers to identify competency
gaps and for succession planning
Learning and Development
 e-learning portal
 interactive training portal
 training programs to bridge competency gaps
Process of study in a nutshell
Decide data
Frame collection
objectives instruments

Deriving Data
Suggestion collection

Findings from Analysis of

data- Recording Data

Suggestions
acted upon
 Objectives of the study
Primary Objective
 To identify key inputs in designing a training module on statutory compliance
Secondary objectives
 To assess target trainees’ opinion on various attributes of training like duration,
method and evaluation of training from the prospective recipients of training

 To validate the training requirements of the trainees with respect to statutory

compliance

 To verify if the content proposed is sufficient

To identify major hurdles that respondents face in maintaining Statutory

Compliance
 Scope and limitations
Scope of the study
 The functions and structure of HPCL plants at the national level
being similar, training module suggested suggestions can be applied
to plants in any of the four zones of HPCL ( North, South , East or
West)

 The suggested method of training is flexible and is responsive and

accommodative of any change
Limitations of the study
 Time constraints
 Since primary data collection was through questionnaire, possibility
of biases
 Research design
 Type of research : Descriptive
 Sample size : 47
 Sampling technique : Census sampling
 Data collection method:
Primary data: questionnaire, discussions with senior managers
Secondary data: Research papers, Books, Websites
 Statistical tools for analysis: Percentage analysis, Chi
square analysis
 Time frame: May 15 to July 15
 Respondents: A,B,C level employees of plants ,North Zone
 Findings: Set 1
 78.8% of the respondents felt that for a topic like statutory compliance 3-4 hours or even more than 4
hours duration was ideal

 48.9% of the respondents preferred trainings that are long but interspersed with games and breaks,
38.3% of the respondents preferred long training programs with break.

 85.1% of the respondents had a favorable disposition towards interacting with fellow trainees during the
training session

 40.4% of the respondents preferred activity based learning while 31.9% preferred experience sharing by
seniors

 It was inferred that 42.6% of the respondents felt that measuring compliances and non-compliances
within 6 months pre and post training was ideal for measuring the effectiveness of training. 40.4% felt
that a combination of methods like quiz, test and measuring non compliance was ideal for measuring
effectiveness. TABLE 1
 Objective Check List
To identify key inputs in designing a training module on statutory
compliance

To assess target trainees’ opinion on various attributes of training

like duration, method and evaluation of training from the
prospective recipients of training

 To validate the training requirements of the trainees with respect

to statutory compliance

To identify major hurdles in maintaining statutory compliance

To verify if the content proposed is sufficient

 Findings: Set 2
• 70.2% of the respondents had absolutely no or very little exposure to
statutory compliance in their past academic profile

• 34% of the respondents felt that lack of complete awareness of the

statutes was the major hurdle in maintaining statutory compliance

• 63.8% of the respondents had not attended any training program on

Statutory Compliance in the past one year

• It was inferred that grade of the employee and responsibility in

maintaining statutory compliance had a significant relationship
TABLES 2
 Objective Check
To identify key inputs in designing a training module on statutory
compliance

To assess target trainees’ opinion on various attributes of training

like duration, method and evaluation of training from the prospective
recipients of training

 To validate the training requirements of the trainees with respect to

statutory compliance

To verify if the content proposed is sufficient

 To identify major hurdles in maintaining statutory compliance

 Findings: Set 3
• It was inferred that that 80.9% felt that the topics specified in the
questionnaire were sufficient while 19.1% felt that topics specified were
not sufficient.
• When asked to chose the main Acts respondents dealt with factories Act,
Contract labour Act and EPF Act scored high with 25%,17% and 14%
respectively.
• Delhi shops and Establishment Act was chosen only by 2% of the
respondents .
• Among the 21.3% who responded that other Acts needed to be included,
60% mentioned Minimum wages Act hence content of training module
was changed accordingly

• TABLE 3
 Objective Check
To identify key inputs in designing a training module on statutory
compliance

To assess target trainees’ opinion on various attributes of training like

duration, method and evaluation of training from the prospective
recipients of training

 To validate the training requirements of the trainees with respect to

statutory compliance

To verify if the content proposed is sufficient

To identify major hurdles in maintaining statutory compliance

 Findings: set 4
• It is inferred that 34% of the respondents felt that lack of complete
awareness on the various statutes were the major hurdle in ensuring
statutory compliance.

• 17% of the respondents felt difficulty in understanding legal language is a

major hurdle.

• 14.9% felt that remembering deadlines were a hurdle.

TABLE 4
 Objective Check List
To identify key inputs in designing a training module on
statutory compliance

To assess target trainees’ opinion on various attributes

of training like duration, method and evaluation of training
from the prospective recipients of training

 To validate the training requirements of the trainees

with respect to statutory compliance

To verify if the content proposed is sufficient

To identify major hurdles in maintaining statutory

compliance
 Suggestions

• A combination of activity based training and experience sharing by seniors

were suggested.

• The content suggested by the management was altered based on the input
from respondents.

• Major hurdles faced by the respondents were identified. A participant’s guide

containing check lists on statutory compliance and dead lines in simple
language for trainees was proposed.

• For evaluation, the Kirk Patrick model of learning evaluation was suggested
 Conclusion
• A scenario based business simulation game was designed
for the training purpose

• Eleven senior managers (each with around 20 years of

experience in handling Statutory Compliance) of HPCL
were interviewed with the aid of an open ended
questionnaire

• the responses were compiled.

 References
Books and Publications
 The Adult Learner: Malcolm.S.Knowles
 Adults as learners: K. Patricia. Cross
 American Society for Training and Development Handbook

Web sites

 hindustanpetroleum.com
 businessballs.com
 spsstutorial.com
 astd.org
 citeHR.com
 Kirkpatrick.eu
Thankyou