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Cultural diversity and inclusion is an integral


part of Nestlé’s culture. Nestle hasover
300,000 employees around the world, made
up of more than 150 nationalities.
Cross cultural communication
• Benefiting From A Multicultural Top
Management Team
• Giving Written Instructions to its subsidiaries
• Encouraging Interaction
Cross cultural negotiation
• Formal Versus Informal Negotiation
Styles
• Different cultures' expectations can
differ radically about the formality of
the negotiation process. For
instance, if an Nestle company called
a Japanese negotiator by his first
name at a first meeting, the
Japanese businessperson would be
offended. In the Nestle company, a
person's first name is often used as a
sign of friendliness.
• A formal style of negotiation
includes using a person's titles and
refraining from conversation
directed toward a person's family or
private life.
CROSS CULTURE DECISION MAKING

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