Best Practice Site Induction

William (Bill) Byrne

National Manager- Health, Safety, Security, Environment

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 Best Practice Inductions

Airline Industry

What do you remember when the “chips are down”

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 Best Practice Inductions

Knowledge and Skill

Aristotle’s (384 BC – 322 BC) thoughts

Knowledge and Skill obtained by one of two methods

 INDUCTION (imparted by another)

 DEDUCTION (obtained by personal observation and extrapolation)

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 Best Practice Inductions

Inductions – Defined and Purpose

Induction defined
 A ceremony or formal act by which a person is inducted,
as into office or military service

 A type of training given as an initial preparation upon

taking up employment.

Purpose
 Provision of information
 Impression of “Culture” of the organisation
 Help new employees reach performance level
 Assist in mitigating/controlling risk of harm

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 Best Practice Inductions

Legislation
According to WorkCover Legislation:

Meaning of “OHS induction training” 216 Meaning of “OHS induction training”

 (1) For the purposes …. "OHS induction training" means training referred to in each of
the following paragraphs completed to the satisfaction of the person conducting the
training:
(a) general health and safety induction training that complies with clause 217,
(b) work activity based health and safety induction training that complies with
clause 218 and relates to the particular type of construction work to be
carried out,
(c) site specific health and safety induction training that complies with clause
219 and relates to the particular site at which the construction work is to be
carried out.
 (2) An approval by WorkCover of OHS induction training for the purposes of Part 15 of
the Construction Safety Regulations 1950 (being an approval in force immediately
before the commencement of this clause) is taken to be an approval by WorkCover of
the training for the purposes of this Regulation.

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 Best Practice Inductions

Best Practice Inductions

Critical
 Desired Outcome

Background appreciation:
 Target Audience
 Learning Styles
 Delivery Mode / Medium
 Content and learning verification

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 Best Practice Inductions

History
One on One

Classroom Induction

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 Best Practice Inductions

Learning Styles

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 Best Practice Inductions

Mediums

 On-line (e-learning)
 Processing / visual / auditory
 Lecture (singular-no interaction)
 Visual / auditory
 Classroom settings (mixed
media with interaction)
 Processing / visual / auditory
 Field / Practical
 Kinetics / visual / auditory /
processing

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 Best Practice Inductions

Limitations/Barriers

Competing Business Drivers

 TIME ` - viewed as non-profit making
- who should pay for the time
 PRODUCTIVITY - lack of flexibility
“These new employees don’t
- lag in addressing issues need to be inducted. They are
all ex-Hollywood stuntmen”

Competing Personal Drivers

 Cultural / Language / competency with induction medium
 Learning style
 Familiarity / Attitude
 Relationship with instructor

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 Best Practice Inductions

INDUCTION PROGRAM GUIDELINE MATRIX

Induction Program Content Corporate / Home Office Contract / Project Based

Technical Specialist Positional Contractors Field employees &

Visitor Provider / Semi-permenant Office Staff Management Visitor Office Staff Subcontractors Management

Industry Induction Optional (Advised) Optional (Advised) Optional (Advised) Optional (Advised) Optional (Advised) Required Required Required
Induction Program Matrix
Comply with Code of Practice or Guidance Note N/A
(Ex,N,O,1,T) (Ex,N,O,1,T) (Ex,N,O,1,T) (Ex,N,O,1,T) (Ex,N,O,1,T) (Ex,N,Mgr,O,1,T) (Ex,N,Mgr,O,1,T) (Ex,N,Mgr,O,1,T)

Basic HSE Information (Emergency Response, Required Required

Visitors N/A N/A N/A N/A N/A N/A N/A
Company (Contract / Project) Induction Program

Hazard Reporting and Injury Mgnt) (Cp,Mgr,S,Cl,1/2,Nil) (Cp,Mgr,S,Cl,1/2,Nil)

Company Orientation and Introduction (Basic Required Required Required Required Required
Level 1 Philosophies and Expections of HSE Mgnt)
N/A N/A N/A N/A
(Cp,Mgr/HR,S,O/Cl,1/2,T) (Cp,Mgr/HR,S,O/Cl,1/2,T) (Cp,HR/Mgr,S,O/Cl,1/2,T) (Cp,HR/Mgr,S,O/Cl,1/2,T) (Cp,HR/Mgr,S,O/Cl,1/2,T)

Departmental Mngt Induction (Procedures / Required Required Required Required Required

Level 2 Systems/Processes)
N/A N/A N/A N/A
(Cp,Mgr/HR,S,O/Cl,1/2,T) (Cp,Mgr/HR,S,O/Cl,1/2,T) (Cp,HR/Mgr,S,O/Cl,1/2,T) (Cp,HR/Mgr,S,O/Cl,1/2,T) (Cp,HR/Mgr,S,O/Cl,1/2,T)

HSE Mngt & Expectations for the location (office / Required Required Required Required Required Required Required
Level 3 work site/project/contract)
N/A N/A
(Cp,HSE/Mgr,S,O/Cl,1/2,T) (Cp,Mgr/HSE,S,O/Cl,1/2,T) (Cp,Mgr/HSE,S,O/Cl,1/2,T) (Cp,Mgr/HSE,S,O/Cl,1/2,T) (Cp,Mgr/HSE,S,Cl,1/2,T) (Cp,Mgr/HSE,S,Cl,1/2,T) (Cp,Mgr/HSE,S,Cl,1/2,T)

HSE Mngt req. position specific (ie Scaffolder; As Required As Required As Required As Required As Required As Required As Required
Level 4 Electrician; Crane Driver; Rigger; Welder; Process N/A (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T N/A (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T
Operator) /P) /P) /P) /P) /P) /P) /P)

Periodic HSE Mngt Refresher or specific As Required As Required As Required As Required As Required As Required As Required
Level 5 Shutdown / Project Induction
N/A (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T N/A (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T (Cp,Mgr/HR/HSE,S/N,Cl/F,1/2,T
/P) /P) /P) /P) /P) /P) /P)

Level 6 Full HSE Mngt Re-induction N/A As Required As Required Required Required N/A Required Required Required
(Cp,Mgr/HSE,S/N,O/Cl,1/2,T) (Cp,Mgr/HSE,S/N,O/Cl,1/2,T) (Cp,Mgr/HSE,S,O/Cl,1/2,T) (Cp,Mgr/HSE,S,O/Cl,1/2,T) (Cp,Mgr/HSE,S,O/Cl,1/2,T) (Cp,Mgr/HSE,S,O/Cl,1/2,T) (Cp,Mgr/HSE,S,O/Cl,1/2,T)

Visitor & Basic HSE Information (Emergency Response, Required

N/A N/A N/A N/A N/A N/A N/A N/A
Client Induction Program

Short term Hazard Reporting and Injury Mgnt) (P,Mgr,S,O/Cl,1/2,Nil/T)

Full Site HSE Required Required Required

Client General Site Induction N/A N/A N/A N/A N/A N/A
Induction (P,Mgr/HSE,S/N,Cl,1/2,T) (P,Mgr/HSE,S/N,Cl,1/2,T) (P,Mgr/HSE,S/N,Cl,1/2,T)

Specific Induction Contents (ie for Phase Changes -

Area / Plant As Required As Required As Required
Contrustion to Commissioning to Ops; or Specific N/A N/A N/A N/A N/A N/A
Induction Processes - Permit to Work) (P,Mgr/HSE,S/N,Cl/F,1/2,T/P) (P,Mgr/HSE,S/N,Cl/F,1/2,T/P) (P,Mgr/HSE,S/N,Cl/F,1/2,T/P)

Reinduction of the Client General Site Induction Required Required Required

Reinduction Contents
N/A N/A N/A N/A N/A N/A
(P,Mgr/HSE,S/N,O/Cl,1/2,T) (P,Mgr/HSE,S/N,O/Cl,1/2,T) (P,Mgr/HSE,S/N,O/Cl,1/2,T)

Legend: Provider Resp Dept Location Delivery Mode: Approp Size Assessment
P = Principle HR = Human Res S = onsite O = Online 1 = 1 on 1 Nil = None req.
Cp = Company HSE = Safety N = offsite Cl = Classroom 2 = small group T = Theory
E = Extrnl RTO Mgr = Dept Mngr F = Field 3 = large group P = Practical

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 Best Practice Inductions
Outline of Best Practice – LEVEL 3 Induction
Content: HSE Expectations and Hazard/Risk Process Management for Contract
 Welcome; Expectations (including non-negotiables); USafe Cultural Overview
– Contract Manager / Superintendent delivered; Linked with Performance Mngt
 Scope of Work for Contract
- facilitator delivered; classroom setting
 Primary Hazards/Risk
- facilitator delivered; classroom – small group discussion and exercises
 Primary Workflow Processes
- facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises
 Communication, Consultation and Issue Resolution
- facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises
 Event Management (Incidents; Injuries; Emergencies)
- facilitator / Supervisor delivered – flowcharts & overviews; engagement exercises
 Initial Induction assessment
- Mixture of multi-choice and short answer marked in classroom together
 Site Orientation and Crew Integration
- Direct Supervisor or Senior Leading Hand

Within Week – Contract Manager 1:1 follow-up

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 Best Practice Inductions

Singular Event v’s Progressive Style

Induction
& Assessment

Induction
& Assessment 1-3 yr Refresher

Induction 1-2 month 6 month

& Assessment Refresher Refresher 1-3 yr Refresher

• Follow-up assessment (End week 1)

• Ongoing reinforcement of critical
risk management controls
(linked at Pre-Start or Toolbox Meetings)

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 Best Practice Inductions

Summary
Best Practice Inductions
 Clearly defined Outcome
 Suits Audience
 Engages (learning styles / medium / mode )
 Sticky Learning (knowledge and skills retained).

Consider
 Competing influences
 Developing Company Induction Matrix
 Progressive Approach rather than Singular
 Management Involvement is critical

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 Best Practice Inductions

Questions ?

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