PRESENTED BY : VARISH TRIPATHI

MNNIT ALLAHABAD
REG. NO. -2018PR07
FACULTY – Dr. S.B MISHRA SIR
The Beginning !!!
 The ISO story began in 1946 when delegates from 25
countries met at the Institute of Civil Engineers in London and
decided to create a new international organization ‘to
facilitate the international coordination and unification of
industrial standards’. On 23 February 1947 the new
organization, ISO, officially began operations.
 Since then, The Institute have published over 22598
International Standards covering almost all aspects of
technology and manufacturing.
 Today It has members from 164 countries and 785 technical
committees and subcommittees to take care of standards
development. More than 135 people work full time for ISO’s
Central Secretariat in Geneva, Switzerland.
 The three official languages of the ISO are English,
French, and Russian. The organization's logos in two of
its official languages English and French.
 The organization which today is known as ISO began in
1926 as the International Federation of the National
Standardizing Associations (ISA).
 ISO is a voluntary organization whose members are
recognized authorities on standards, each one
representing one country. The bulk of the work of ISO is
done by the 2700 technical committees , subcommittees,
and working groups.
STAGES OF ISO
 International Standards are developed by ISO
technical committees (TC) and subcommittees(SC) by
a process with six steps:
 • Stage 1: Proposal stage
 • Stage 2: Preparatory stage
 • Stage 3: Committee stage
 • Stage 4: Enquiry stage
 • Stage 5: Approval stage
 • Stage 6: Publication stage
 Stage 1: Proposal
A proposal is submitted to ISO by industry members who feel that an
International Standard is needed for their product or service. ISO forms
technical committees (TC) and subcommittees (SC) to discuss the proposal.
The committees vote on the proposal, and if the vote is accepted the
standard moves to the second stage.
 Stage 2: Preparatory
A group of experts is gathered by the TCs and SCs formed in the proposal
stage and is put under the charge of a project chairman. The experts pen
and revise a working draft of the standard that outlines the technical
specifications that must be met by the standard. Once the experts are
satisfied with the technical draft of the specification, the document is sent to
the parent committee of the group for review.
 Stage 3: Committee
The working draft created during the preparatory stage is registered by the
Central Secretariat of ISO and circulated among the TC and SC groups
formed for the standard. The committees reviewing the draft can vote to
send the document to the next stage as a draft International Standard or
revise the document .
 Stage 4: Enquiry
The draft International Standard (DIS) is circulated among the member bodies
of ISO for review, voting And comment. Member bodies have five months to
respond to the DIS. If two-thirds of the TC and SC members approve of the
DIS, and if three-quarters of the member bodies of ISO approve of the
DIS, the draft is revised and moves into the Approval Stage. If the voting
requirements are not met, the draft is returned to
 Stage 5: Approval
The final version of the DIS is submitted for a second vote among the member
bodies of ISO. Member bodies have two months to place their votes. The
draft is approved if two-thirds of the TC and SC members and three-
quarters of the member bodies of the ISO vote in favor of the DIS. Any
technical comments received at this stage are saved for later review.
 Stage 6: Publication
Minor editorial changes are made to the final International Standard, which is
then published by ISO Within three years, the new standard is reviewed by
the TC/SC and member bodies of the organization and revised if
necessary.
The facts about certification!!!!!!!!
 Certification can be a useful tool to add credibility, by demonstrating
that your product or service meets the expectations of your customers.
For some industries, certification is a legal or contractual requirement.
 ISO does not perform certification!!!!
 At ISO, we develop International Standards, such
as ISO 9001 and ISO 14001, but we are not involved in their
certification, and do not issue certificates. This is performed by
external certification bodies, thus a company or organization cannot
be certified by ISO.
 However ISO's Committee on Conformity Assessment (CASCO) has
produced a number of standards related to the certification process,
which are used by certification bodies.
 Don't say: "ISO certified" or "ISO certification"
 DO say: "ISO 9001:2015 certified" or "ISO 9001:2015 certification"
Certification and registration
 Certification is known in some countries as
registration.
 • It means that an independent, external body has

audited an organization's management system and

verified that it conforms to the requirements specified
in the standard (ISO 9001 or ISO 14001).
 • ISO does not carry out certification and does not

issue or approve certificates,

Accreditation
 Accreditation is like certification of the certification
body.
 It means the formal approval by a specialized body an
accreditation body - that a certification body is
competent to carry out ISO 9001:2008 or ISO
14001:2004 certification in specified business sectors.
 Certificates issued by accredited certification bodies
and known as accredited certificates - may be
perceived on the market as having increased
credibility.
 ISO does not carry out or approve accreditations.
Certification not a requirement
 Certification is not a requirement of ISO 9001 or
ISO 14001.
 The organization can implement and benefit from
an ISO 9001 or ISO 14001 system without having
it certified.
 The organization can implement them for the
internal benefits without spending money on a
certification programme.
Certification is a business decision
 Certification is a decision to be taken for business
reasons:
 If it is a contractual, regulatory, or market
requirement,
 If it meets customer preferences
 It is part of a risk management programme, or
 If it will motivate staff by setting a clear goal
Overview of ISO 9001 and ISO
14001
 ISO 9001 and ISO 14001 are among ISO's most
well known standards ever.
 They are implemented by more than a million
organizations in some 175 countries.
 ISO 9001 helps organizations to implement quality
management.
 ISO 14001 helps organizations to implement
environmental management
Quality management
 ISO 9001 is for quality management.
 Quality refers to all those features of a product or
service which are required by the customer.
 Quality management means what the organization
does to ensure that its products or services satisfy
the customer's quality requirements and comply with
any regulations applicable to those products or
services.
Benefits of QMS
 International, expert consensus on state-of-the-art
practices for quality management.
 Common language for dealing with customers and
suppliers worldwide.
 Increase efficiency and effectiveness.
 Model for continual improvement.
 Model for satisfying customers and other stakeholders.
 Build quality into products and services from design
onwards.
 Comply with government regulations.
 Integrate with global economy.
 Sustainable business
 Unifying base for industry sectors
 Qualify suppliers for global supply chains
 Applicability (Purpose)
ISO 9001:2015
Being certified to ISO 9001:2015 assures our
Customers that TATA Technologies:
 It has proven ability to consistently provide products and

services that meet customer and applicable regulatory

requirements, and
 It has established processes and systems and continually
improves them to enhance customer satisfaction.
Environmental management
ISO 14001 defines criteria for an EMS. It does not state requirements for
environmental performance but rather maps out a framework that a company or
organization can follow to set up an effective EMS. It can be used by any
organization that wants to improve resource efficiency, reduce waste, and reduce
costs. Using ISO 14001 can provide assurance to company management and
employees as well as external stakeholders that environmental impact is being
measured and improved.[7] ISO 14001 can also be integrated with other
management functions and assists companies in meeting their environmental and
economic goals.
What is the Validity of ISO 14001 Certificate???
Though ISO 14001 Standard does not specify the validity period of certification
but normally it is valid for 3 years, and the certification needs to be renewed
after every three years. During the currency of certificate, internal audit and
surveillance audits are conducted to ensure that EMS is maintained as per
environmental management plan.
According the most recent reports, there are 14,000
companies worldwide certified to ISO14000. Of these,
the majority are in:
 Japan (2,600)
 Germany (1,600)
 UK (1, 200)
 Sweden (650)
 Taiwan (500)
 USA (590)
 Netherlands (475)
 Korea (460)
 Switzerland (400) and
 France (360)
Why did one hospital pursue certification
in 9001:2000
 If hospital is looking to enhance its healthcare quality
management system. What makes ISO unique is that it
relies on the individual organization to establish, document,
implement and maintain a quality management system and
continually improve its effectiveness.
 ISO assists the organization in designing and ensuring its
documented processes are effective and support its
mission.
 Surgical Gloves :
ISO 10282: 2002 details packaging and storage requirements
for surgical gloves. The goal of the standard is to prevent
cross-contamination between patients.
 Heating Pads and Blankets :

ISO 80601: 2009 covers safety concerns related to heating

pads, blankets and other electrical bedding used on pediatric
patients
 Castors and Wheels on Hospital Beds :

ISO 22882: 2004 specifies technical requirements and

dimensions for wheels and locking mechanisms on hospital
beds.
 Different ISO Standards :

 ISO 31000:2018, Risk management -

Guidelines, provides principles, framework and process for managing risk. It can be
used by any organization regardless of its size, activity or sector
 ISO 37001 , Anti-bribery management systems -
Bribery is one of the world’s most destructive and challenging issues. With over US$
1 trillion paid in bribes each year*, the consequences are catastrophic, reducing
quality of life, increasing poverty and eroding public trust.
It specifies a series of measures to help organizations prevent, detect and address
bribery. These include adopting an anti-bribery policy, appointing a person to
oversee anti-bribery compliance, training, risk assessments and due diligence on
projects and business associates, implementing financial and commercial controls,
and instituting reporting and investigation procedures.
 ISO 45001 - Occupational health and safety
Over 7600 people die each day from work-related accidents or diseases - that’s
over 2.78 million every year. The burden of occupational injuries and diseases is
significant, both for employers and the wider economy, resulting in losses from early
retirements, staff absence and rising insurance premiums.
To combat the problem, ISO has developed a new standard,
ISO 45001, Occupational health and safety management systems -
Requirements, that will help organizations reduce this burden by providing a
framework to improve employee safety, reduce workplace risks and create better,
safer working conditions, all over the world.
The standard was developed by a committee of occupational health and safety
experts, and follows other generic management system approaches such as
ISO 14001 and ISO 9001. It will take into account other International Standards in
this area such as OHSAS 18001
Thank you