Indira Gandhi National Tribal University

A Presentation on
Workforce Diversity
Presented By
Shavi Khan, MBA 4TH sem.
 What is Workforce Diversity?
Workforce Diversity is a workforce consisting of
a broad mix of workers from different racial
and ethnic background of different ages and
genders, and of different domestic and
national cultures.
It means that the organization are becoming
more heterogeneous mix of people in terms of
gender, age, ethnicity and sexual orientation.
 Goals of Workforce Diversity
 To identify, attract and retain the best
people of each group.
 To create a workplace where that talent can
perform at its best to maximize shareholders
values.
 To assess and understand the diversity of
marketplace
 Significance of Workforce Diversity
1. Maximize the productivity
2. Enhance the creativity
3. Increase the loyalty of employees
4. Getting competitive advantage
5. Improving decision making by providing
different perspective on problems.
6. Satisfy diverse needs of customers
Dimension of Workforce Diversity

Workforce
Diversity

Primary Dimension Secondary Diimension

 Primary Dimension & Secondary Dimension

Primary Dimension:
It mainly includes inborn difference such as
age race ethnicity gender physical ability and
sexual orientation.
Secondary Dimension:
It mainly includes education religion believes
marital status family background and work
culture.
 The benefits of workforce diversity
management
• Strengthen cultural values within the organization
• Enhance corporate reputation
• Help to attract and retain highly talented people.
• Improve motivation and efficiency of existing
staff.
• Improve motivation and creativity among
employees.
• Enhance service levels and customer satisfaction.
 Approaches to overcome workforce
diversity
There are two major approaches:
Individual Approach to manage diversity:
Learning
Empathy
Organizational Approach:
Testing
Training
Mentoring
 Diversity Training
As Diversity in the workforce grows at an amazing rate,
more and more organization are now focusing on
diversity in the workplace by emphasizing recruitment,
selection, retention and training.
Diversity training has 3 major objectives in the
workplace:
 Increase awareness about diversity issues.
 Biases and stereotypes that differ from effective
management
 Change behaviors to help effectively manage a diverse
workforce.
 Diversity Training
 With diversity training employees have a
greater understanding of the value diversity,
better diversity management skills, and more
effective diversity related behavior.
 After undergoing training, managers saw
diversity related practices as more important
than they did prior to the training and were
more likely to positively engage in diversity
related practices.
 Diversity Awareness Programs
 Provide members with accurate information
about diversity.
 Uncover personal biases and stereotypes.
 Assess personal beliefs, attitudes, and values and
learning about other points of view
 Develop an atmosphere in which people feel free
to share their differing prospective
 Improve understanding of others who are
different.
 Conclusion

A diverse workforce is a reflection of changing

world and work marketplace. Diverse work
team brings high value to organization.
Respecting individual differences will benefit
the workplace by creating a competitive edge
and increasing work productivity. Diversity
manage benefits associates by creating fair
and safe environment where everyone has
access to opportunities and challenges.