Chapter 1

STAFFING MODELS AND STRATEGY

McGraw-Hill
Education Copyright © 2015 by McGraw-Hill Education, All Rights Reserved.
 Learning Objectives:

1. Characteristics of staffing

2. Staffing models

3. Staffing strategy

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 What staffing is?
“Staffing is the process of acquiring, deploying, and
retaining a workforce of sufficient quantity and quality
to create positive impacts on the organization’s
effectiveness.”

– Implications of definition
– Acquire, deploy, retain
– Staffing as a process or system
– Quantity and quality issues
– Organization effectiveness

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 Staffing Models
Staffing Quantity: Levels

Staffing Quality: Person/Job Match

Staffing Quality: Person/Organization

Match

Staffing System Components

Staffing Organizations

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Staffing Quantity: Levels

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 Staffing Quality: Person/Job Match

Matching process involves dual match:

• KSAOs to requirements
• Motivation to rewards

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Staffing Quality: Person/Organization Match

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Staffing System Components

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Staffing Organizations
• Organizational strategy
– Mission and vision
– Goals and objectives

• HR strategy
– Involves key decisions about size and type of workforce to be
acquired / trained / managed / rewarded / retained
–May flow from organizational strategy and may also directly
influence formulation of organization strategy

• Staffing strategy
– An outgrowth of the interplay between organization and HR
strategy
– Involves key decisions regarding acquisition, deployment,
and retention of organization’s workforce
– Guide development of recruitment, selection, and
employment programs

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• Support activities
– Serve as foundation for conduct of core staffing activities

• Core staffing activities

– Focus on recruitment, selection, and employment of
workforce

• Staffing and retention system management

– Staffing system management evaluate cost per-hire & time per
hire
– Retention system management monitor the numbers, quality
of employees and their reasons of leaving.

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 What is Staffing Strategy?
– Requires making key decisions about acquisition,
deployment, and retention of a company’s workforce
• Involves making 13 key decisions
• Decisions focus on two areas:
a. Staffing levels
b. Staffing quality

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 Strategic Staffing Decisions
Staffing Levels Staffing Quality

– Acquire or Develop Talent – Person/Job or

– Hire Yourself or Outsource Person/Organization
match
– External or Internal Hiring
– Specific or general
– Core or Flexible
KSAOs
Workforce
– Exceptional or
– Hire or Retain
acceptable workforce
– National or Global quality
– Attract or Relocate – Active or passive
– Overstaff or Understaff diversity
– Short- or Long-term Focus

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