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P LAN T R O N I C S P RAC T I CA S E R I E S

T110
Headset Telephone
Ergonomic, cost-effective solution
for growing contact centers
T110 Headset Telephone

New
Ergonomic, cost-effective solution for growing contact centers

Target Market:
Cost sensitive contact centers
T100 users looking for replacement product

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T110 Headset Telephone

Hi/low ring level


settings
Online indicator
Choice of tone shows agent is
or pulse dialing on a call

Answer/end button for


Volume control setting convenient call control
for incoming calls

Supervisor port
Mute button and eases training and
indicator light problem resolution

Flash timing
Convenient redial
adjustable to 98,
button
300, and 600ms
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T110 Headset Telephone

Comfortable,
lightweight design
prevents user fatigue

Noise canceling
microphone dampens
background sounds

Clothing clip keeps


headset aligned

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Benefits and Features Overview
Customer Benefit Product Feature
All-day comfort prevents user fatigue • Attractive, lightweight and compact design
• Generously cushioned headset.
• Ergonomic, firm-key dial pad

Strong audio performance enhances user • Noise-canceling microphone


performance

Supervisor access eases training and problem • Supervisor port


resolution

Low-stress dialing to reduce the stress of • Ergonomic, firm-key dial pad


manual dialing. • Convenient redial button

Call control provide added user convenience • Flash, mute, and redial buttons
and comfort. • online and mute indicator lights.

Reliable. Backed by Plantronics’ world-class • Reliability by design, Plantronics experience


reputation.

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T110 vs. T100

•Noise Canceling microphone provides better sound quality


than T100
•Headset
on T110 is more comfortable, lightweight and
compact than T100
•T110 has new supervisor port to allow a second headset to
plug in and join the conversation
•T110is certified by the telecommunications authorities in
the major countries as meeting accepted standards for quality
and safety
•T110now comes with three adjustable flash timing setting
making one SKU fit many countries

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Competitive Info

Compete against:
Products from local vendors priced at $35 - $45.

Main selling points vs. competition:


Reliability
Audio
Styling

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T110 Headset Telephone - summary
Ergonomic, cost-effective solution for growing
contact centers
Integrated headset and
single-line analog
phone

Designed for
comfortable
all-day wear

Firm-key dial pad


reduces stress from all-
day dialing

Crisp audio clarity


enhances user
performance

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Practica Brand

Full branding for this series of products is “Practica by Plantronics”.


Where linguistically reasonable this should be kept, inserting the
product within the phrase, e.g. “Practica T110 by Plantronics”, or
“Practica T110 Headset Telephone by Plantronics” etc. The “by
Plantronics” element may be dropped where it would be clumsy or
inappropriate to use it, e.g. “Practica T110”. The Plantronics name is
NOT to be used as the lead branding e.g. “Plantronics T110”.

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