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Hotel Reservation Systems Explained

This document discusses different types of hotel reservations including manual and computerized reservations. Manual reservations involve using wall-mounted charts to track room availability, while computerized reservations are now more common. Computerized reservations allow hotels to more efficiently manage room availability, monitor occupancy levels, plan budgets and marketing, and work towards full occupancy. The document suggests computerized reservations are preferable to manual methods for modern hotel operations.

Uploaded by

Kyron Dave Marqueses
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Topics covered

  • reservation systems,
  • occupancy levels,
  • room availability,
  • hotel marketing,
  • reservation office,
  • reservation methods,
  • future expenses,
  • manual reservation,
  • monitoring,
  • budget planning
27 views13 pages

Hotel Reservation Systems Explained

This document discusses different types of hotel reservations including manual and computerized reservations. Manual reservations involve using wall-mounted charts to track room availability, while computerized reservations are now more common. Computerized reservations allow hotels to more efficiently manage room availability, monitor occupancy levels, plan budgets and marketing, and work towards full occupancy. The document suggests computerized reservations are preferable to manual methods for modern hotel operations.

Uploaded by

Kyron Dave Marqueses
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Topics covered

  • reservation systems,
  • occupancy levels,
  • room availability,
  • hotel marketing,
  • reservation office,
  • reservation methods,
  • future expenses,
  • manual reservation,
  • monitoring,
  • budget planning

RESERVATION

YOUNG, BRAVEN M.
WHAT IS RESERVATION?

• A request for room accommodation.


• The reservation office is a specialized area within the front office.
Some problems and circumstances in
reservation.
OVERBOOKING

• Happens where there are more reservations accepted than the hotel rooms
available capacity.
UNDERBOOKING

• Happens when there are so many rooms available and very few reservation
are coming into the hotel.
MANUAL RESERVATION

• Even in the modern technology through computers, many small properties are
still using the manual method of processing reservations.
• Manual reservations are primitive but effective reservation systems with the
use of combination of cards or charts displayed on wall.
EXAMPLE OF MANUAL RESERVATION

Wall mounted reservation chart


WALL MOUNTED RESERVATION CHART

• Is displayed on the wall of the reservations office.


COMPUTERIZED RESERVATIONS

• Most hotel nowadays use this kind of reservation.


WHAT DO YOU THINK KIND OF RESERVATION WE
SHOULD USE?
WHY COMPUTERIZED RESERVATION?

1. Efficiently manage room availability and guest registration


2. Accurately monitoring occupancy levels
3. Plan and budget the hotel’s future and expenses
4. Manage the hotel’s marketing activities
5. To support the front office management’s effort to attain a full house

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