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  • Term Project Itsm: Submitted by

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    RAHUL ARORA
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    This document is a term project submission by Jeevan Dese Rathod, Prakhar Nagaich, Shankul Mishra, and Swadheen Jain submitted to Prof. Manas Tripathi. It provides IT and telecommunication services to 2800 customers in the air transport industry and has a presence in over 200 countries, connecting 13500 airport sites through its VPN network while investing 7% of revenues in R&D.

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    ITSM

    Original Title

    ITSMTerm Project

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    This document is a term project submission by Jeevan Dese Rathod, Prakhar Nagaich, Shankul Mishra, and Swadheen Jain submitted to Prof. Manas Tripathi. It provides IT and telecommunication services to 2800 customers in the air transport industry and has a presence in over 200 countries, connecting 13500 airport sites through its VPN network while investing 7% of revenues in R&D.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    24 views2 pages

    Term Project Itsm: Submitted by

    Uploaded by

    RAHUL ARORA
    This document is a term project submission by Jeevan Dese Rathod, Prakhar Nagaich, Shankul Mishra, and Swadheen Jain submitted to Prof. Manas Tripathi. It provides IT and telecommunication services to 2800 customers in the air transport industry and has a presence in over 200 countries, connecting 13500 airport sites through its VPN network while investing 7% of revenues in R&D.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Term Project

    ITSM
    Submitted by
    Jeevan Dese Rathod PGP09185
    Prakhar Nagaich PGP09217
    Shankul Mishra PGP09232
    Swadheen Jain PGP09241

    Submitted to Prof. Manas Tripathi


    ABC

    Provides IT and
    Provides services 13500 airport sites
    Founded by 11 telecommunication Has its presence in Invests 7% of
    to a clientele of are connected by
    airlines services to air 200+ countries revenues in R&D
    2800 customers its VPN network
    transport Industry

    Operations Performed
    Baggage processing

    Cargo operations

    Commercial management, including distribution, fares and pricing, revenue optimization, and voice and convergence

    Platform and Data services, including hybrid networks, airport operational communications, community messaging, and infrastructure management

    Passenger processing

    Border management

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