Professional Documents
Culture Documents
Primary Objective:
Provide the right product
In the right place
At the right time for the right price
2. Shipping
3. Billing
4. Cash collections
Poor performance
Access controls
Encryption
Managerial reports
1. Take order
3. Check inventory
availability
Incomplete/inaccurate orders
Invalid orders
Uncollectible accounts
Loss of customers
Theft of inventory
1. Invoicing
Failure to bill
Billing errors
1. Theft of cash
Having two people open all mail likely to contain customer payments