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ANALYTICS IN
OPERATIONS
PREDICTIVE ANALYTICS
• Predictive analytics is the branch of the advanced analytics uses
historical data to predict future events.
• Predictive analytics uses many techniques from data mining, statistics,
modeling, machine learning, and artificial intelligence to analyze
current data to make predictions about future.
TYPES OF PREDICTIVE ANALYSIS
• Predictive Model:
Predictive model analyze the relationship between one or more attributes of
input data.
These models are used to estimate the likelihood that a similar unit that
exhibit the same performance in different places.
This category focuses on modelling in many fields such as operations
management where they understand the complex data patterns revealing
customer performance & identifying the fraudulent activities in a business.
Predictive model perform calculation over live transaction in order to solve
many issues to operational management such as to evaluate the risk of the
business.
• Descriptive Model:
Descriptive models used to establish the relationship in data which is used to
classify customers and products into groups.
Descriptive modelling differs from predictive modelling in a way that it identifies
many different relationship between customers and products.
Descriptive model differs from predictive analysis in a way that as they do not rank
the customers on the basis of their behavior to a particular action.
Descriptive model are used to classify the customers based on their product
selection.
• Decision Model:
Decision model establish the relationship between all the elements of decision, (the
known data attributes, the decisions, the results forecasted..), in order to predict
decision that involves in several variables.
These models are used in optimizing the favorable outcomes i.e maximizing the
interest ones and minimizing the uninterested ones.
Decision models are used to produce set of logical decisions and business rules that
will considered every action of customers.
3 KINDS OF PREDICTION TECHNICS
USED FOR OPERATIONS:
• Judgmental Forecasts:
This forecasting technique make prediction on subjective inputs from various sources.
This type of forecasting technique used when the data is outdated or if there is short time to collect
the data
Judgmental Forecasting has several types of surveys such as customer surveys, sales force
opinions etc.