Professional Documents
Culture Documents
Chapter 8
Foundations of Group
Behavior
Copyright ©2010 Pearson Education, Inc. Publishing as Prentice Hall 8-1
After studying this chapter, you
should be able to:
1. Define group and differentiate between types of
groups.
2. Identify the five stages of group development.
3. List and define the five properties of groups.
4. Demonstrate how norms and status exert influence
on an individual’s behavior.
5. Contrast the strengths and weaknesses of group
decision making.
6. Evaluate evidence for cultural differences in group
status and social loafing as well as the effects of
diversity in groups.
Copyright ©2010 Pearson Education, Inc. Publishing as Prentice Hall 8-2
Homans’ Model (1950, 1961)
Formal Groups Informal Groups Psychological Groups
Formal
• Defined by the organization’s structure
Informal
• Neither formally structured nor organizationally
determined
• Security
• Status
• Self-esteem
• Affiliation
• Power
• Goal achievement
Balance theory
Individual X Individual Y
Z
Common attitudes and values,
Religion, Politics, Lifestyle,
marriage
Copyright ©2010 Pearson Education, Inc. Publishing etc
as Prentice Hall
Theories of Group Formation
Exchange theory
• Storming:
2 • Intragroup conflict as members resist constraints
• Norming:
3 • Group is cohesive with strong group identity
• Performing:
4 • Group fully functional and working toward goals
• Adjourning:
5 • For temporary groups: breaking up
• Roles
• Norms
• Status
• Size
• Cohesiveness
• Powerful means of
influencing behavior
• Performance Norms
• High-status members:
Often have more freedom to deviate from norms
Are better able to resist conformity pressures
Causes: Prevention:
• Equity theory – unequal • Set group goals
distribution of work • Increase inter-group
• Dispersion of competition
responsibility – clouds the • Engage in peer evaluation
relationship between • Distribute group rewards
individual inputs and based on members’
group output individual contributions
Effectiveness:
Accuracy – group is better than average individual but
worse than most accurate group member
Speed – individuals are faster
Creativity – groups are better
Degree of Acceptance – groups are better