•It is a reflection of how serious a company is in meeting the competition head on, with strategies and plans to increase market share and attract customers Purposes: • To help you to improve your odds • To recognize and take action on any trends and consumer preferences • To develop and expand your own select group of loyal customers • Shows to others that you have carefully considered how to produce a product that is innovative, unique and marketable Levels of Operation •Strategic Marketing Plan- develops the broad marketing objectives (MO) and strategy based on an analysis of current market situation and opportunities
•Tactical Marketing Plan- outlines the
specific marketing tactics for the period, including advertising, pricing, channels, etc Contents: •Title Page Include the name of the company, period of time that the contents of the marketing plan covers, and completion date •Table of Contents List all the contents of the marketing plan in the order they appear, citing relevant page numbers List tables, graphs and diagrams on a separate page so that the reader can locate these presentation tools quickly. List the appendices that will be included at the end of your document •Historical Background Business idea originated The scope of your business (the specific of what the business "does") Opportunities for expansion, (indicate how the future success of the business can be attributed to the strategies found in the Marketing Plan) •Marketing Goals and Objectives To introduce this section, include the "mission statement" of the business; an idea of what its goals are for customers, clients, employees and the consumer •Market Analysis •Examine whether or not your industry is growing, maturing or declining •Environmental Analysis - Global Business Environment Conduct an environmental analysis to look at and comment on the world in which you will be operating •Political and Legal Identify the regulations, permits, insurance, liability, municipal zoning and taxation requirements that you must follow in order to operate your business. The business climate of your town, village and surrounding area is an important influence on your day-to-day operations •Demographics •Describe the population base that exists to support your product. Identify the market size for your product, and the people that make up your product/service's consumer group •Environmental Analysis - Local Business Environment Conduct an environmental analysis that looks at and comments on your local area and your network of business contacts, competitors and customers •Suppliers Identify your sources for direct purchasing by describing their locations, the frequency of your orders and the type and amount of supplies you will be ordering •Competition Identify your direct competition by naming their business, describing their facilities and operations, identifying their share of the consumer market, realizing support for their product and by reviewing the weaknesses of their approach •Consumer Analysis Identify your target market, describing how your company will meet the needs of the consumer better than the competition does. List the expectations consumers have for your type of product Strengths, Weaknesses, Opportunities and Threats Analysis (SWOT) •Strengths List the strengths of your business approach such as cost effectiveness, service quality and customer loyalty List other assets of your operations such as flexibility, innovativeness, response to external pressures, creativity and company stability Weaknesses •
Describe the areas of weakness in your
company's operations Capital financing, credit, loans and other financial debts should be identified, with strategies to control their effect on your business. Recognize the limited impact of a new product Recognize that poor performance Opportunities •
Examine how proper timing, as well as
other factors such as your company's innovativeness, may improve your business's chances of success Use tools such as customer surveys •Threats List all the threats to your business' success Marketing Focus • Product or Service Identify your product or service by what it is, who will buy it, how much they will pay for it and how much it will cost for you to produce it, why a consumer demand exists for your product, and where your product sits in comparison to similar products/services now available Be specific about how your product/service improves upon those already existing •Location Identify the location of your business, why it is located there, your expected methods of distribution and timing objectives •Promotion Describe the type of promotional methods you will use to spread the word about your product •Price The prices of your products or services should reflect your overall company strategy Pricing should be competitive as well as a reflection of the quality, costs and profit margin • Financial Information • Show the predicted level of sales you expect to realize with and without the strategies you have outlined in the marketing plan • Show the market share you will hope to attain • Outline the areas of weakness • Provide appropriate suggestions for reducing the effect that these deficiencies Tables, Graphs, Diagrams and Pictures •Position Analysis A figure that shows where your company's image lies in relation to your direct competition •Advertising Examples and Other Promotional Materials •Provide the reader with some examples of the type of artwork and advertising you hope to use to attract potential customers, and, to portray a particular image of your product/service • Demographics, Consumer Statistics and Budgets • Include appropriate demographic information • Include statistics covering family expenditures, personal income characteristics, employment figures, and spending and consumer patterns • Provide budget sheets • Include printing costs and expected reordering schedules •Pricing Relate the pricing of your products or services to your costs, profit margin, "break even point" in sales, competitor pricing schemes, consumer profiles and product/service expectations E- Marketing What is E- Marketing? •Electronic Marketing is the marketing of products using electronic technology to determine the consumer market •It compasses all the activities a business conduct via World Wide Web (WWW) with the aim of attracting new business, retaining current developing its brand identification Features: • Allows global marketing facility • Less expensive • Makes marketing easier • Sell products and services and encash bills from anywhere • Increases the choice of products, services and sellers • Vast availability of information Importance: •Internet has brought many unique benefits to marketing, one of which being lower costs for the distribution of information and media to a global audience •Internet marketing provides instant response and eliciting response Role: •Help in relating the product to their consumers in a convenient way
•Just a simple click in surfing the Internet
would give you what you want and need Why E- Marketing is better •Interactive advertising •Methods of digital marketing is less expensive •Marketing to many consumers through online channels like websites Scope:
•Internet marketing allows the marketer to
reach consumers in a wide range of ways Objectives: •Specific •Measurable •Action-oriented •Realistic •Time specific Advantages: • Inexpensive • Can reach a wide range of customers • Convenient to research and purchases of goods and services • Pay per impression, pay per click, pay per action • 24/7 marketing Limitations: •Scams •Low connection speed •Lack of internet •Unable to try the product before buying •No gadgets Threats and Dangers: •Credit card fraud •Theft of intellectual property •Irate consumers •Deliberate attacks Principles: • Matter Doesn’t Matter It’s not the size that plays the important role • The Shrinkage of Space The Good News: • Where your business is physically located is no longer important. The entire world is the market. The Bad News: • Companies have to compete with others around the world. Globalization is here. Principles: •The Collapsing of Time Customers expect: Instant response Instant service Instant satisfaction Principles: •It’s People That Matter At Net time, learning faster than your competitor is the only thing that will keep you ahead of the pack Customer is important part of the marketing equation Principles: • Every Product Is Available Everywhere, All the Time Consumers will be given: • An infinite number of purchasing choice • Customized to their needs • Ability to buy what they want the moment they hear about it “The Customer Buying Cycle” Consists of five elements: Need Identification Product Brokering Merchant Brokering Negotiation and Purchase Product Service and Evaluation Rules for Success: •Rule #1 – Selling Anywhere