Professional Documents
Culture Documents
Introduction
&
Redressal
Mechanism
Introduction
a) FACTUAL.
b) IMAGINARY.
c) DISGUISED.
Reasons of Grievances
1. ECONOMIC.
2. WORK ENVIRONMENT.
3. SUPERVISION.
4. WORK GROUP.
5. MISCELLANEOUS.
Human Aspects
1. Work Environment: Light, space,heat.
2. Use of equipment: Tools / PoorMaintenance.
3. Supervisory Practices.
4. Personality clashes.
5. Managers’Behavior.
6. Problems withpay / allowances.
7. Perceived inequalities in treatment: Pay, appeals against
performance relatedawards.
8. OrganizationalChange.
Types of Grievances
1. FAIRNESS.
3. PROCEDURAL STEPS.
4. PROMPTNESS.
Discovery of Grievance
a) Observation.
b) Grievance procedure.
c) Gripe Boxes.
d) Open Door Policy.
e) Exit Interview.
Effects of Grievance
a.Loss of interest in workand consequent
lack of moral and commitment
b. Poor quality of production
c. Low productivity
d. Increase in wastage and costs
e. Increase in employee turnover
f. Increase in the incidence ofaccidents
g. Indiscipline
Grievance Procedure