Uber is an app-based taxi service that launched in 2008 and has since expanded globally. It connects riders to drivers through a mobile app. While Uber has experienced massive growth and success, issues around driver pay, insurance, and pricing have arisen. The document analyzes Uber's strengths, weaknesses, opportunities, and threats. It recommends that Uber address driver pay, eliminate surge pricing, and partner with other companies to improve its business model.
Uber is an app-based taxi service that launched in 2008 and has since expanded globally. It connects riders to drivers through a mobile app. While Uber has experienced massive growth and success, issues around driver pay, insurance, and pricing have arisen. The document analyzes Uber's strengths, weaknesses, opportunities, and threats. It recommends that Uber address driver pay, eliminate surge pricing, and partner with other companies to improve its business model.
Uber is an app-based taxi service that launched in 2008 and has since expanded globally. It connects riders to drivers through a mobile app. While Uber has experienced massive growth and success, issues around driver pay, insurance, and pricing have arisen. The document analyzes Uber's strengths, weaknesses, opportunities, and threats. It recommends that Uber address driver pay, eliminate surge pricing, and partner with other companies to improve its business model.
WHAT IS UBER? • Uber is an app and taxi service that connects riders and drivers with the tap of a button by using their phone’s GPS capabilities • How Uber works -https://www.youtube.com/watch?v=G8VjcZeuvmo HISTORY • 2008 – Travis Kalanick first hears the idea of Uber at technology conference. • 2009 – UberCab is launched in San Fransisco • 2011 – Uber launches in New York City • 2014 – UberPool – Uber’s version of carpooling • 2015 – Assault and battery incident - Uber launches a panic button • 2015 – Data breach exposing 50,000 drivers information • 2015 – Uber launches UberSelect – high end rides • 2015 – UberEats – on demand food delivery • 2015- Employees vs. Sub Contractors FOCUS – PRICING PROBLEMS • How much drivers earn vs how much Uber makes on a sale • 80/20 split • Tips • Competitors pricing & surge pricing • Insurance DRIVERS AREN’T MAKING ENOUGH SWOT • Strengths: • Trustworthy payment system • Quick & Easy process • Driver rating system • Unlimited fleet of vehicles • Weaknesses: • Driver earnings • Insurance risk • Surge pricing SWOT • Opportunities: • Line up with competitors pricing • Implementing a reward system • Building relationships with other companies • Partnering with events • Threats: • Fraud chances within the app • Self-driving cars • Drivers leaving for competition RECOMMENDATIONS • Uber needs to line up with competitors pricing • Eliminate surge pricing • Increase drivers pay percentage • Allow for tips 100% through the app • Stay out of the self-driving cars market until proven safe • Keep customers safe CONCLUSION • Uber has been one of the most successful startup companies ever WORKS CITED • Uber Logo - https://www.wired.com/wp- content/uploads/2016/02/Uber_Logobit_Digital_black.jpg • Uber app image - http://www.roboticstrends.com/images/wide/uberselfdrivingcar.jpeg • Infographics - https://www.buzzfeed.com/johanabhuiyan/what-uber-drivers-really- make-according-to-their-pay-stubs?utm_term=.kq38WA4zb#.gl3b1vWr5 • Uber Phone – https://accessibility.uber.com/wp-content/uploads/sites/3/2016/05/uber_animated- gif.gif • Uber Unfair – http://s.newsweek.com/sites/www.newsweek.com/files/2014/11/19/uber.jpg • Uber Success – https://gh-prod-ruby- images.s3.amazonaws.com/uploads/image/file/12/UberEarlyTraction-300x275.jpg THANK YOU!