Professional Documents
Culture Documents
1
Foundations of
Information Systems in Business
McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved.
Competitive Advantage
1-2
Trends in Information Systems
1-3
What is E-Business?
1-4
How E-Business is Being Used
1-5
E-Business Use
• Reengineering
– Internal business processes
• Enterprise collaboration systems
– Support teams and work groups
• Electronic commerce
– Buying, selling, marketing, and servicing of
products and services over networks
1-6
Types of Information Systems
1-7
Information systems combine:
1-9
Types of Management Support Systems
1-12
Responsibility and Accountability
1-13
Developing IS Solutions
1-14
Challenges and Ethics of IT
1-15
IT Careers
1-16
IT Careers
1-17
IT Careers
1-18
Business Analysts serve critical role
1-19
The IS Function
1-20
System Concepts help us understand…
• Technology
– Hardware, software, data management,
telecommunications networks
• Applications
– Programs to support inter-connected systems
• Development
– Developing ways to use information technology
• Management
– Emphasizes the quality, strategic business
value, and security of an organization’s
information systems
1-21
What is a System?
• Interrelated components
• Defined boundary
• Working together
• Common objectives
• Accepting inputs and producing outputs
• Organized transformation process
1-22
Basic Functions of a System
• Basic Functions
– Input
– Processing
– Output
• Cybernetic System
– Feedback
– Control
1-23
A Cybernetic System
1-24
A Business as a System
1-25
Information System Resources
• People Resources
– Specialists
– End users
• Hardware Resources
– Machines
– Media
• Software Resources
– Programs
– Procedures
1-26
Information System Resources
• Data Resources
– Product descriptions, customer records,
employee files, inventory databases
• Network Resources
– Communications media, communications
processors, network access and control
software
• Information Products
– Management reports and business documents
using text and graphics displays, audio
responses, and paper forms
1-27
IS Activities
1-28