EMV PROCESSES

MOO POO FMS-CG

STEP 1: STEP 2:
ML will provide the list of validated MRBs will prepare and print the list of
beneficiaries for distribution to POO 5 days beneficiaries with accounts for
prior to the set schedule. distribution (monitoring purposes)

STEP 4:
MLs and MRBs will set a schedule for the distribution of cash cards.

NOTE: Cash Card Distribution schedule should be properly coordinated with the LBP
servicing branches.

STEP 5:
Conduct cash card distribution.

NOTE: MLs/SWAs should ensure that beneficiaries scheduled for distribution were all
present during the activity. Always prepare the necessary attachment (CIS,claim form,
enrollemnt form & photocopy of valid I.D) needed by the bank ahead of time.
STEP 6: STEP 7:
MRBs will prepare an accurate and FMS will consolidate the list of beneficiaries for
updated report on claimed and reporting and monitoring.
unlaimed cash cards with reason to
FMS-CG every 25th day of the month.
NOTE: Report should be prepared by
MRBs and signed by MLs.
STEP 8:
*For claimed cash card with remaining
balance on the old account please proceed to
transfer of fund process.
 MOO POO FMS-CG
STEP 1: STEP 2: STEP 3:

ML will endorse the list of
beneficiaries for FORCE PIN/change
PIN to POO upon receipt of request.
MRBs will endorse the list of
beneficiaries for FORCE
PIN/change PIN to FMS-CG
within 3-5 days (or asap) upon
receipt of request.
FMS staff will validate and prepare the
endorsement letter addressed to the
beneficiaries servicing branches upon
receipt of request (with transmittal) .

NOTE: Transmittal should be

signed by the Provincial Link.

STEP 4:
Sign copy of the endorsement
letter will be transmitted to the
servicing branches within 1-3
days upon receipt of MRB.
STEP 6:
FMS to consolidate the reports given by
the MRBs for monitoring and reporting.

STEP 5:
MRBs will provide update to
FMS-CG on the change pin of
beneficiaries to be submitted
every 25th day of the month.
Also conduct withdrawal if
possible.
 MOO POO FMS-CG

STEP 1: STEP 2: STEP 3:

ML will endorse the list of beneficiaries
subject for Tagging of Hold Status to POO
upon reciept of request.
NOTE: This will only be applicable for
lost/stolen cash card and to beneficiaries
for disciplinary action. Please provide
reasons.
MRBs will endorse the list of
beneficiaries subject for Tagging of
Hold Status to FMS-CG upon reciept
of request.
NOTE: Transmittal should be signed
by the Provincial Link. Soft Copy will
be allowed.
FMS staff will prepare the
request for tagging of hold
status upon reciept of
request and immediately
transmit to LBP upon
signed by RD

STEP 4:
• If the cash card name match with the
registry name please proceed to
Replacement of cash card process.

• If the cash card name doesn’t match

with the registry name please
proceed to distribution, fill up LBP
forms with correct name attached
latest pantawid ID and id picture.
 MOO POO FMS-CG
STEP 1: STEP 2: STEP 3:
ML will endorse the list of beneficiaries subject MRBs will check the documents and FMS staff will validate
for Cash Card Replacement with the ff. endorse the list of beneficiaries subject and prepare the
Attachments: for Cash Card Replacement to FMS- endorsement letter to LBP
1. ACRUF CG 1-3 days upon receipt. servicing branches upon
NOTE: Transmittal should be signed
2. Affidavit of Lost (if cash card was stolen/lost) reciept of request. The
by the Provincial Link.
3. Old cash card (if damaged cash card) signed endorsement will
4. Photocopy of Pantawid ID STEP 4: be forwarded to MRBs
5. Php 250.00 Signed copy of the endorsement letter within 2-3 days.
To be submitted to POO 1-3 days (or asap) upon and the attachement will be
completion of requirements transmitted to the servicing branches
by the MRBs 1 to 3 days upon .
NOTE: Cash card replacement is for
beneficiaries with correct name on the card. STEP 5: (After 15-30 days)
MRBs/FAs/SBs regularly conduct
Cash Card Inventory to the servicing
branches to check the availability of
cash cards.

NOTE: Please provide FMS-CG and

MLs the list of available cash cards
and their status. Report should be
signed by PLs.
STEP 6:

Proceed to cash card distribution process.

 MOO
STEP 1:
ML will endorse the list of
beneficiaries for opening of new
account upon receipt of the request.
NOTE: Cash card account opening is
for beneficiaries with discrepancies on
their cash card name. (Change
Grantee/Incorrect Name)
STEP 5:
Please proceed to cash card
distribution process.
POO
STEP 2:
MRBs will endorse the list of
beneficiaries subject for Opening
of New account to FMS-CG
upon receipt of the request.
FMS-CG
STEP 3:
FMS-CG staff will validate and prepare
the request for opening of new account to
be transmitted to central office every 10th
day of the month.
NOTE: Updates from central office will
be sent to POO thru email for proper
dessimination to Municipal Links.
STEP 4:
RPMO staff will provide the list of newly
opened cash card accounts to POOs for
proper dessimination to MOOs.
 MOO
STEP 1:
ML will endorse the list of
beneficiaries for matching of Account
to POO 1-3 days upon the receipt of
new EMV Cards
NOTE: Please attach a
snapshot/photocopy of the new
claimed replaced card.
POO
STEP 2:
MRBs will endorse the list of
beneficiaries for matching of
Account to FMS with the
attachment every 25th day of the
month.
NOTE: Transmittal should be
signed by the Provincial Link.
FMS-CG
STEP 3:
RPMO staff will validate and prepare the
request for Matching of Account to be
transmitted to Central Office every 10th
day of the following month.
 MOO POO FMS-CG
STEP 1: STEP 2: STEP 3:

ML will endorse the list of
beneficiaries for Transfer of Fund to
POO.
NOTE: Only for beneficiaries with
unclaimed grants on their old cash
card.
MRBs will endorse the list of
beneficiaries for Transfer of
Fund to FMS-CG every 25th of
the month.
NOTE: Transmittal should be
signed by the Provincial Link.
RPMO staff will validate and prepare the
request for Transfer of Fund to be
transmitted to central office every 15th
day of the following month.
NOTE: Updates from central office will
be sent to POO thru email for proper
dessimination to Municipal Links.

STEP 4: STEP 5:

Conduct Cash Card withdrawal at the ATM of the servicing branch and RPMO to consolidate the reports given
provide feedback to RPMO regarding the withdrawal. by the MRBs for monitoring and
reporting.
NOTE: Always encourage beneficiaries to withdraw at any Landbank ATM
only and with the guidance of MLs/SWAs or MRBs.
 MOO POO FMS-CG

STEP 1: STEP 2: STEP 3:

ML will endorse the list of MRBs will endorse the list of FMS-CG staff will validate and prepare
beneficiaries for Closing of Account to beneficiaries for Closing of the request for Closing of Account to be
POO. Account to FMS-CG every 25th transmitted to central office every 15th
day of the month. day of the following month.
NOTE: Please prepare the
Certification signed by the Municipal NOTE: Transmittal should be NOTE: Updates from central office will
Link and approved by PL. signed by the Provincial Link. be sent to POO thru email for proper
dessimination to Municipal Links.
IMPORTANT: Closed account will
never be re-activated. Remaining
account balance will be returned to
Treasury.