Professional Documents
Culture Documents
Does Williams?
Operational
Dependence
on IT
Support Turnaround
Low
Low High
Ch 6: Project Management
1) What is the nature of IT application development in respect to
effective project management?
2) How would you implement the kid’s advice to budget in a way
that allows learning on a project?
Ch 7: The Runaway Project
1) What are the root causes of the problems that lead to the
Infrastructure Replacement (IR)?
2) What should Barton do to get the IR initiative back on track? Should
he fire NetiFects?
3) How do you manage problems you cannot anticipate?
Ch 8: IT Priorities
1) Why do you think the previous CIO, Davies, created slush fund slack
for budgeting IT projects? Under Davies, whose neck is in the noose if a
project goes bad?
2) Do you think Barton’s approach of providing the best information at
the time is a better approach than Davies’ approach? Under Barton,
whose neck will be in the noose if a project goes bad?
3) Should Barton try to take control of the entire IT budget? Should he
ask for a percentage of the overall budget to be placed under his
control? Or should he try to fix the committee structure put in place by
Davies?
Ch 9: IT and the Board of Directors
1) What are the board of director’s responsibilities with respect
to IT oversight?
2) What should Barton do about “managing Carraro”? How
about managing Williams?
3) How is Barton doing after almost three months as IVK’s CIO?
What is your assessment of his performance?
Ch 10: Crisis
1) How should Barton handle the meeting with the analysts? What
questions should he be prepared to answer and how should he
handle them?
2) Why can’t perfect IT system security be achieved? If security can
never be perfect, how should you manage against malicious threats?
Your group represents Jim Barton (and his team). You need to
prepare for the analyst meeting by composing a carefully worded
statement (2-3 sentences – no more) that will be your response to
the following question (should it come up at the analyst meeting):
“Your website was down this morning, and I’m hearing rumors of
some sort of problem at IVK earlier today. Can you tell us what
happened?”
Remember, you just had a security incident, and you don’t know
exactly what happened. As you prepare your statement, remember
that false statements could get you into legal trouble and that
alarming statements could potentially cause IVK’s stock price to
crash.
Ch 11: Damage
1) Which option for securing IVK in the aftermath of the security
incident would you choose?
2) Did CEO Williams make the best decision for IVK?
Classify the key player’s with regard to Barton’s initiative to strengthen the security of the IVK IT network.
How would you work with them?