Email Etiquette

Code of conduct of email communication

TEAM LEADER
MURTHY
TEAM MEMBERS
AVINASH REDDY Y.A
ANAND
ARUN KUMAR
 INTRODUCTION

A corporate email policy can help protect your company

Against law suits both internally and externally even if
the policy breached by an employee. The fact that you
have one in place ,and you have made your employees
aware of the rules , can protect you in a law suits.
 MEANING AND DEFINITION

 Etiquette
The customary code of polite behaviour in
society or among members of a particular
profession or group.
( protocol ,polite behaviour ,good manners , code of conduct)

 Email
messages distributed by electronic means from one
one computer user to one or more recipients
via a network.
 Remember

 Email is permanent
 Email is a valid document
 Email can forwarded and copied
 Email can access anytime anywhere
Example for Email Message
Don’t
 Need for email etiquette

 Professionalism
-by using proper email language you will convey a
professional image.

 Efficiency
-emails that get to the point are much more effective
Than poorly worded emails.
DO’S
AND
DONT’S
 DO’S

 Write in a positive tone

 Use proper spelling, grammar & punctuation
 Read the email before you send it
 Use active instead of passive
 Avoid using URGENT and IMPORTANT
 Use proper structure & layout
 DONT’S

 Do not use email to discuss confidential information

 Never respond if you are upset
 Don’t Attach unnecessary files
 Don’t forget to attach documents
 Never Use sarcasm or rude jokes
 Avoid irrelevant information
CONCLUSION
THANK YOU