BUSINESS

IN AUSTRALIA
BY :

o Wa r d h a n i Af e l i a S a r i
(151711813044)
o Yu s r i n N a o v a n (151711813045)
o Ve r a l d a N i a n t i a r a P.
(151711813046)
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 Business
WHAT IS Protocol
BUSINESS Protocol
ceremony,
involves
etiquette,
forms
dress, and
of

PROTOCOLS appropriate codes of conduct, and it

is important to understand and
? follow the prevailing customs when
conducting business in another
culture.

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Business Protocol in
Australia
o Regarding dress code, men should wear a dark coloured, conservative business
suit. Similarly, women should wear a smart dress or a business suit. In Brisbane or
other tropical areas, depending on the job function and company culture, men may
wear shirts, ties and Bermuda shorts.
o Straightforward nature. : In terms of business, Australians are very blunt and to
the point.
o Be informal: Australians aren’t very formal, so be relaxed and casual when you are
greeting a potential client or business partner. However, just because they might
say ‘G’Day’ to you, that doesn’t mean you should use the phrase back, especially if
you’re not from the country. Stick to a polite ‘Hello’ and follow with standard English
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terms.
 o Australian are very open to new ideas, but don’t oversell or use
overly aggressive techniques, modesty is key.
o When Australians meet in business they (both men and women)
shake hand before and after meetings. It is considered rude to
not shake someone’s hand when he or she offers a handshake.
o If someone introduces themselves with their first name, you can
assume that you can call them that. If you don’t know how to
address someone, sir or madam is always fine.
o Offering gifts is not part of Australian business etiquette, but it is
acceptable to bring a small gift from your country.

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 Cultural values and orientations
influence the management and
BUSINESS operation of business organizations.
This includes organizational
CULTURE structures, leadership styles,
decision-making process, degree of
formality, as well as the impact of in
group / out-group organizations.

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Business Cultures in
Australia
o Regular working hours are from 8:30-16:30 or 9:30-17:30 with an hour lunch break.
The work week consists of five working days, Monday to Friday. Working overtime is
not uncommon and results in Australia being among the countries with the longest
working hours.
o Don’t expect to see anyone without an appointment. In Australia it does not matter
how important or not someone is, you always have to make a appointment with
someone if you want to meet them.
o The Australians are known for their laid-back lifestyle, but are usually very punctual
with business appointments.
o Slower decision making, The Australian business scene is diverse and ever-
changing, but one thing is for certain: they take time when it comes to making
decisions. Decision-making is concentrated at the top of the company, although
decisions are made after consultation with subordinates, which can make decision
making slow and protracted
o Meetings are generally relaxed; however,
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I L are serious
]- events. SLIDE 6
 Negotiation, a long honored
BUSINESS form of conflict resolution, is a
standard approach to managing
NEGOTIATION businesses and organizing the
S affairs of society

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Business Negotiations
in Australia
o Australians get down to business quickly with a minimum amount of
small talk.
o Negotiations proceed quickly. Bargaining is not customary. They will
expect your initial proposal to have only a small margin for
negotiation.
o In meetings and negotiations Australians can come across as pretty
laid back. But beware, they are hard and direct business people.
There have no hidden agenda and will tell you what they think very
directly. Don’t be insulted when an Australian just tells you that he
thinks your product is not good enough.
o Australians dislike being pressured, so most pressure techniques are
not advisable.
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 THANK
YOU

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