Attitude To Formality:

Cultural Differences
 India’s Work Culture
 Etiquettes

 Hierarchy
 Unity In Diversity

 Decision Making

 Appointments
 Uncommon to make appointments
The United
States of America
Business In-Person
Ink over word
On-the-go Interactions
 Direct Questions
Punctuality
Communication are encouraged
 Greetings are informal

 Long work hours and less leaves

 Dress code- Depends on industry

SOUTH AFRICA
 South African Business Etiquettes

Greeting:
Shake hands while maintaining eye contact and smile

Meeting Etiquette (Appointment):

• Necessary and should be made in advance
• Difficult to schedule meetings from mid December to mid January, as these are prime
vacation times.

Negotiation:
• Imperative to develop mutual trust before negotiating
• They strive for consensus and win-win situations
Time Perception
• Essential to be on time
• Preferably ten to fifteen minutes before the meeting

Dress Etiquette
• Business attire is becoming more informal
• People sometimes dress in traditional African garments at work
BRAZIL
Most influential country and economic giant of South
America

More emphasis on team building.

Business Relations are more personal than formal

More emphasis on value of verbal

communication.
Emotion in communication is a sign of enthusiasm.

Personal call is more preferred than a

meeting.

Body language and strong eye contact.

Appearance and attire reflects level of

importance.
GERMANY
• Start working early in the morning
• Address colleagues formally
• Punctuality
• Off work really means off work
• Normal to get 30 days paid leave
• Problem focused approach
• Meticulous about planning
Australia
Greetings
 Greeting are relaxed and casual.

 First names are common.

Body Language
 Strong eye contact is essential.
Attitude
They are quite direct and clear in their business communications.

Hierarchies are Definitive but Flexible.

When faced with a challenge, they seek quick resolve and move on.

Punctuality is important.
Dress Code
Business Formals
In tropical areas, men may wear shirts, ties and shorts
Japan
 Japanese work culture
 Get your superior’s approval
- Houkuku (Report) Renraku (Contact) Soudan (Consult)

 Focus on groups

Expected to party with co-workers

Work long hours, take short breaks

Karoshi- translates to death by overwork