Healthcare Analytics

Exponential Digital Solutions

www.10xds.com

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Transformation to value and outcomes-based health care

Diagnosis & Speed &

Quality Digital technologies are supporting
treatment accuracy
health systems’ efforts to transition
to new models of patient-centered
care and “smart health”
approaches to drive innovation,
Patient increase access and affordability,
Personalization self-service improve quality, and lower costs.
experience

Accelerating the
development of
Training
new drugs and
devices

Source: Deloitte 2019 Global Health Care Outlook

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Enhance health outcomes by Healthcare Analytics

1 Claims and cost data Many varieties of data is produced

in healthcare Industry.
Analysis of enormous data
2 Pharmaceutical data produced for insights and
inferences has the potential to
reduce costs of treatment, predict
3 Research and development (R&D) data outbreaks of epidemics, avoid
preventable diseases and improve
the quality of life in general.
4 Clinical data (collected from electronic medical records (EHRs)

5 Patient behavior and sentiment data

6 Patient preferences

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Solution Theme
Hospital performance
dashboard
Solution Type
Descriptive analytics
Key measures:
Patients count, Patient safety, Average
waiting time, Patient satisfaction score,
Referral rates, Average treatment cost
(including Payor analysis), Revenue
leakage costs, O/P vs I/P trend, Staff
count, Revenue analysis, Physician
analysis, Patient sentiment score etc.
With thousands of patients (both in-patient and day care patients), and hundreds of departments
Business offering multi-various services, the hospital management finds it extremely difficult and
Problem challenging to get a 360 degree view of the hospital performance.
Performance improvement dashboard provides insights across various hospital KPIs and their
performance over time. This aids the leadership to take corrective actions and informed decisions
based on the KPI performance.
Advanced machine learning solutions could be employed to provide near to accurate predictions
Solution based on past data and external factors in terms of performance KPIs.
Opportunity
Cognitive technologies could be used to derive the sentiment score based on social media posts
and public discussion groups. This helps in understanding the current user sentiments for the
organization and helps in taking the necessary steps to improve quality health care and the brand
value of the organization.
 Review the services offered with the cost of running those services
Value Add  Understand the brand sentiment
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Solution Theme
Patient
data analysis
Solution Type
Big data analytics / real
time analytics
Key measures:
General - Patient types & count,
Disease trend, Symptom analysis,
Recurrence and re admission,
Medication results, etc.
Outpatient analysis – No. of slots, Clinic
uptake, Under bookings, Over bookings,
DNAs, Cancellations, WLIs
Beds analysis – Bed occupancy, Patient
wait time, Admissions, Patient
conversion ratio.
Patient data records form the major information asset for any hospital. The storage and analysis of
Business Electronic Data Records (EMR) is one of the major challenges for the industry, primarily due to the
volume of data and the associated challenges in getting any valuable insights from the vast patient data
Problem over the past several years
Big data technologies could be leveraged to perform data analytics to mine the patient data records and
look for meaningful insights. These insights could be used to deliver exceptional patient care by serving
Solution as a tool for the physicians and surgeons for diagnosing and prescribing precision medicine based on
past records. It also helps to identify patterns in medical records; which might help in identifying the root
Opportunity
cause by applying it with other external data sources like epidemic information across various
geographies.
 Identify patterns from patient data records and get insights
Value Add  Early detect health issues like epidemics from spreading across geographies
 Improve operational efficiency
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Solution Theme
Patient turn-over

Solution Type
Predictive analytics

To improve the infrastructure and facilities to provide the state of the art patient care, hospital
Key measures:
Business leaderships are looking for forecasted values in terms of expected patients during the next fiscal and
Patients count of past periods, Time Problem beyond
stamps, Patient demographic
information, Geographic information,
Public datasets on disease outbreaks,
seasonality factors etc Advanced analytics solutions can be employed to forecast the patient turn over in the future by looking
Solution at past data of patient records and disease trends,

Opportunity The solution involves combining the previous history of patient data within the hospital and looking at
publicly available datasets like epidemic outbreak, seasonality etc.

 Better planning
Value Add  Enhanced patient care with more efficient use of facilities

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Solution Theme
Theatre Utilization

Solution Type
Descriptive analytics /
Advanced analytics
Surgical theatres are one of the key assets of any big hospital chain. Due to the increased cost in
Key measures: Business maintaining multiple surgical theatres with very expensive state of the art surgical equipment,
healthcare managements are looking for efficient ways to manage and improve the utilization of surgical
No of cases, Session uptake, In-session Problem theatres
utilization, Cancellations, Late starts,
Early finishes, Hand-over efficiency,
WLIs, surgeon – anaesthetic
performance etc Data and analytics solutions could help to analyse the past utilization of surgical theatres by various
departments / surgeons for the procedures and help to identify and detect scenarios with performance
Solution bottlenecks.

Opportunity Advanced analytics solutions could be deployed with the help of machine learning algorithms to predict
the usage of surgical theatres for future by combining data from inpatient, out patient, external factors
etc.

 Cost effective utilization of surgical theatres

Value Add  Identify, analyze and act upon issues with past usage
 Helps manage the manpower and planning of future utilization

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Solution Theme
Financial analysis
Solution Type
Descriptive analytics /
Advanced analytics
Key measures:
Total /Net sales, conversion rate,
customer spend (over lifetime), high
value customer churn, customer ABC
classification, Net AR days, ageing
analysis, bad debts, claims analysis etc
Studies have shown that administrative costs alone account for nearly a quarter of the overall
Business healthcare budget. As the hospitals are facing tight competition, new cost-effective ways need to
identified to reduce the administrative costs, detect unseen spending patterns, and suggest areas for
Problem improvement, thus improving the profit margin.
Descriptive analytics could be employed to identify and co-relate patterns of spend across various
departments and expense categories, which could be either minimised or avoided completely, or could
be further optimised. The executive leadership will gain insight into the various spend categories,
trends and patterns, which were either not known or were missing earlier. This insight helps the
Solution leadership for cost optimizations and future budget planning sessions.
Opportunity
Advanced analytics solutions along with scenario planning capabilities would help the hospital
leadership to take informed decisions, thus minimising the chances of risk and cost overrun, thereby
improving the profit margins
 Improved decision making based on past data
Value Add  Scenario planning techniques for future planning and budgeting
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Solution Theme
Human
resources analytics

Solution Type
Descriptive analytics /
Advanced analytics
Key measures:
Headcount, Direct expenses, Overtime
analysis, Off day / leave analysis,
training effectiveness, employee rating,
employee churn analysis etc
Quality man power is the foundation stone for any high performing enterprise and healthcare is no
different. To take informed decisions in term of the man power requirements , training required across
Business various departments, recruitment pipeline and status, the leadership requires quantitative data
available at their disposal, on demand.
Problem HR Managers also finds it challenging to understand the brand image of the hospital and how is it
impacting quality manpower.

Descriptive analytics solutions helps the senior management to get an aggregated view of the various
people KPIs, recruitment initiatives and their status. A dashboard that can provide actionable insights
related to man power requirements across various departments and geographies and the performance
Solution of existing resources (based on organization KPIs) would provide a holistic view of the organization
related to people engagement.
Opportunity
Advanced analytics solutions with machine learning and cognitive capabilities would provide the
organization with the right platform to predict staff requirements and perform sentiment analysis to
understand the user sentiments and take actions to improve the quality of service and brand value.

 Improve the people engagement KPIs

Value Add  Improve the brand value of the organization

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Thank You

Exponential Digital Solutions

www.10xds.com

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