EMPLOYEE MORALE AND MOTIVATION

MORALE AND JOB SATISFACTION

willingly and enthusiastically

Morale Mental Attitude Perform work
poorly and reluctantly
• We all work because we obtain something we need that impacts
morale, employee motivation and the quality of life.
• To create positive employee motivation, treat employees as if they
matter-because employees matter.
• Low morale contributes to labor problems, attempts to organize
labor unions, excessive employee turnover, labor grievances, and
organizational climate.
BASIC FACTORS INFLUENCING EMPLOYEE
MORALE
 MOTIVATION FOR PERFORMANCE

• Motivation is defined as the willingness to exert high levels

of effort to reach organizational goals. It is the feeling that
prompts people to do what they need to do.
• The task of management is to arouse and maintain the interest
of its employees to work willingly and enthusiastically to
achieve the company’s goals.
 PERFORMANCE-BASED REWARDS
Performance-based rewards play a number of roles and address a
variety of purposes in the organization. When rewards are
associated with higher levels of performance, employees will
presumably be motivated to work harder to achieve those
awards.
 FACTORS INFLUENCING MOTIVATION

Individual Job Characteristics

Differences • Skills Variety
• Needs Motivation • Task Identity
• Values • Task Significance
• Attitudes • Autonomy
• Interests Organizational • Feedback
• Abilities Practices
• Rules
• HR Policies
• Managerial
Practices
• Reward System
SUGGESTION TO MOTIVATE EMPLOYEES
Two Major Approaches to Work Motivation

a. Content Approach- this approach includes models of

motivation that address the questions: what motivates
behavior? The answers are based on the assumption that
employees are motivated by their desire to fulfill inner
needs. This approach emphasize “what” of employee
motivation.
Hierarchy of Needs Theory by Abraham Maslow
b. Process Approach- This approach includes models of
motivation that emphasize on how and why people choose certain
behaviors in order to meet their personal goals. The approach
explains how people become motivated or why people behave in
so many different ways as they seek to fulfill their needs and
achieve their goals.
John Stacey Adam’s Equity Theory
Skinner’s Reinforcement Theory

This theory is based on the “law of effect”- the idea that

behavior with positive consequences tends to be repeated.
While behavior with negative consequences tends not to be
repeated.