Professional Documents
Culture Documents
Netiquette
Netiquette
Netiquette
Netiquette = Network etiquette
the proper way we communicate and interact with
each other using email over the Internet
THANK GOODNESS
FOR EMAIL!
Quicker Means of
Communication
Easier Cheaper
GO GREEN!
Maybe we were better off
without it???
Depending on
Almost Robotic technology that is
NOT perfect
More impersonal
Miscommunication
Well...what can we do to
improve communication?
Be specific about
WHAT you want &
Spell & Grammar Address to specific HOW you want to
Check person attain in through
your writing
Use a Signature
Be kind & Respond Avoid slang & text
including contact
Promptly writing
info.
Avoiding
Misunderstandings….
Remember that messages may be missed, ignored, lost, or
forgotten
Bcc: Cc:
• Is short for Blind Carbon Copy • Is short for Carbon Copy
• Carbon copied recipients are NOT • More than 1 addressees can be
visible to anyone but the sender in this field (separate them
with commas)
• Use this when sending to a long list
of recipients or to recipients that • Carbon copied recipients ARE
should not know each other visible to all other recipients
• Should not be used as a spying • Usually used when others are
device but only to protect the referenced in the email or for
privacy of email addresses (ethical those you want included in the
violation?) conversation
Example of CC vs. BCC
Thank you for your support with the meeting. I will inform you of the results as soon as the
files get posted.
Tomorrow’s agenda will be available first thing Monday morning. Please review the details
with Janet and Nina.
Thank you,
Jonathan Grove
Assistant Manager
Summer Fun Company
23087 Meli Road
North Park, IL 62545
630-989-5224
Some words to the wise…
(Click on Graphic )
Professionalism
Efficiency
EX) We will process your order today. (ACTIVE & sounds more personal)
vs.
(Click on Graphic )