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FACILITATIVE COMMUNICATION

Yuni Permatasari Istanti


VERBAL COMMUNICATION
 Occurs through words, spoken or written
 Limitation of verbal communication :
 Technic problem : Accuracy of communication
 Semantic Problem
 Effectivity of communication
 Technic of verbal communication
 Using language : clear, simple
 Voice tone
 Kecepatan
Verbal behaviors
 Read by your self in NIC (Nursing
Intervention Classification)
NON VERBAL COMMUNICATION

 Goal of non verbal communication :


 Feeling ekspression
 Behavior ekspression
 Develop social interaction
 Self efficacy
 Support verbal communication
Types of non verbal communication
 Cinesics
 Face ekspression
 Gesture
 Body language
 Eyes contact

 Paralanguages
 Voice quality
 Non language vocalizations
 Proxemics
 Terrytoriality
 Zone of Space
 Intim: up to 18 inchi
 Personal : 18 inchi – 4 feet
 Social : 9-12 feet
 Public : 12 feet and more

 Touch
 Cultural Artifact : chlotes, Cosmetics,
parfume, eye glasses, ect

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