Professional Documents
Culture Documents
Michael Aldrich
E-business Meaning:
The term “e-business” i. e electronic business is derived from the terms
mail and e-commerce. The concept of E-business emerged when IBM coined
the term in late 90’s . The purpose was to provide buyers a platform on the
internet to buy and sell a goods . Electronic commerce was a revolutionary
idea that crystallized into a successful concept along with e-business .
Very often the term e-commerce and e-business are used as a synonyms .
However in actual terms , e-commerce is a sub- branch of e-business . E
Commerce is the is the trading aspect of e-business where it connects
buyers and sellers on the internet . E-Business on the another hands ,
includes manufacturing , buying , selling and managing the entirebusiness.
Scope of E-business:
1.Consumer to Consumer (C to C)
Here consumer buy and sell goods and services to other consumers
.Today there are number of websites where consumers can buy and
sell goods like books ,apparel ,electronic goods ,fashion jwellery
,etc. This process allows buyers and sellers to display information
about their goods on the web. It also permit them to rate the
products or services.
2. Business to consumer (B to C):
The transaction under the B to C are between business firms and
consumers . Firms use their sites for a range of marketing activities.
These include promotion , product information ,reviews about the
products/services and delivery of the product at the doorstep.
Examples of popular websites are:
www.flipkart.com , www.yebhi.com etc.
3. Business to Business (B to B):
Transaction between business firms come under this category . Business
firms interact with each others for a variety of services . These includes
supplying ancillary parts/components to manufacturers providing value
added services like catering and also providing man power.
Advantages of E-Business
1. It is easy to set-up e-business as compared to traditional business.
2. Communication is easy as there is no face to face interaction. This
result in easy approach.
3. Cost of setting up e-business is comparatively low as compared to
traditional business.
4. Relation between supplier and consumer is very strong.
5. There is lot of support from government for e-business.
Disadvantages of E-Business
1. In the absence of face to face interaction with business firm/sellers
, many buyers hesitate to carry out transactions.
2. The personal touch of seller/firm is missing . This at the times
makes the times makes the buyer insecure.
3.Transaction risk is high.
Online Transactions
There are three stages in online transactions:
1. Pre-purchase/Sale
2. Purchase/Sale
3. Delivery stage
Steps involved in online transactions:
1. Registrations
2. Placing an order
3. Payments
Cash on delivery
Cheque
Net banking transfer
Credit or Debit Cards
Digital cash
Traditional Buying Traditional Buying And Selling process
Buyer selects the Seller
Apps: