LEADERSHIP

 Leadership is the ability to persuade others to

seek defined objectives enthusiastically.
 It is the human factor which binds a group
together and motivates it towards goals.
 The definition of leadership includes two key
elements: the ability to motivate and the ability
to focus efforts on goals accomplishment.
LEADERSHIP AND MANAGEMENT

 Good leadership is important since it

helps to develop teamwork and the
integration of individual and group
goals.
 leadership has a broader context and
relates more to the quality of a person
with in a job, rather than the job it self
 LEADERSHIP AND POWER
 leadership influence will be dependent on the type of power
you can exercise over others.
 Mullins (1999) identifies three main sources of positional
power related to leadership.
 Reward power based: leader can directly reward those
who comply with directives (such as pay, promotion or
praise).
 Legitimate power based: leader has the right to wield
power which is based on authority and hierarchical position.
 Coercive power based: leader can punish or bring about
undesirable outcomes for those who do not comply with
directives (such as withholding pay, withdrawing support or
even dismissal).
 PERSONAL POWER
 Effective leadership in organizations is often based
more on personal power than on positional power.
Mullins (1999) identifies two distinct forms of personal
power.

 Referent power based on the degree of identification

with a leader due to their personal charm or charisma.
Charismatic leadership, based on esteem and respect.

 Expert power based on the perception that the

leader is the expert in his or her field and provides
credibility and knowledge. Expert power is often limited
to well-defined medical specialists, or to expert
managerial tasks.
APPROACHES TO SUCCESSFUL
LEADERSHIP
 what it is that makes a leader
successful.
 It shows how the different styles of
leadership you adopt can have a
significant impact on the motivation of
staff in meeting organization goals.
 THEORIES OF LEADERSHIP

1. LEADERSHIP TRAITS

2. LEADERSHIP BEHAVIOURAL THEORY

LEADERSHIP TRAITS

 Trait theories assume that leaders are born and not

made, and much research has been devoted to
identifying the personality traits common to
successful leaders.
 Intelligence – a leader being in some way
superior to followers;
 Maturity – including a breath of wisdom and
interests;
 Motivational - -a high degree of inner drive for
achievement;
 People-centred – the ability to respect and work
well with others.
LEADERSHIP BEHAVIOURAL THEORY
 Leadership behavioral theories differ from trait theories
since they suggest that it is not personality behaviours that
determine whether or not a leader is successful.
 One of the best-known works in this field is the Ohio State
Leadership Study that examined the nature of different
leadership styles on group performance (Fleishman, 1974).
 Questionnaires were used across the range of different
organizations and in a variety of situation,
 in which a list of descriptions relating to leadership behavior
were used.
 Results indicated two major dimensions of leadership
behavior
 LEADERSHIP BEHAVIOURAL THEORY

 Consideration, in which the leader establishes trust and

respect through close sympathetic communication with
individuals and teams;
 Structure, reflecting the way a leader defines how the
groups should organize themselves to achieve goals.
 A key issue here is the extent to which these two
behavioral types are combined.
 Employee-centered approaches (based on
consideration) might be more effective in leadership
than production-centered ones (based on structure).
 LEADERSHIP STYLE
 There are many ways to lead and every leader has his or her
own style. Some of the more common styles include
autocratic, bureaucratic, democratic, and laissez-faire.
 In the past several decades, management experts have
undergone a revolution in how they define leadership and
what their attitudes are toward it.
 They have gone from a very classical autocratic approach to a
very creative, participative approach.
 Somewhere along the line, it was determined that not
everything old was bad and not everything new was good.
 Rather, different styles were needed for different situations
and each leader needed to know when to exhibit a particular
approach.
AUTOCRATIC LEADERSHIP STYLE

 This is often considered the classical approach.

 It is one in which the manager retains as much power and
decision-making authority as possible.
 The manager does not consult employees, nor are they
allowed to give any input.
 Employees are expected to obey orders without receiving any
explanations.
 The motivation environment is produced by creating a
structured set of rewards and punishments.
 This leadership style has been greatly criticized.
 Some studies say that organizations with many autocratic
leaders have higher turnover and absenteeism than other
organizations.
 AUTOCRATIC LEADERSHIP STYLE

Rely on threats and punishment to influence employees

 Do not trust employees
 Do not allow for employee input

Autocratic leadership is not all bad. Sometimes it is the

most effective style to use.
These situations can include:
 New, untrained employees who do not know which tasks
to perform or which procedures to follow
 Effective supervision can be provided only through
detailed orders and instructions
 Employees do not respond to any other leadership style
 There are high-volume production needs on a daily
basis
 There is limited time in which to make a decision
 A manager’s power is challenged by an employee
 The area was poorly managed
The autocratic leadership style should not be used
when:
 Employees become tense, fearful.
 Employees expect to have their opinions heard
 Employees begin depending on their manager to
make all their decisions
 There is low employee morale, high turnover and
absenteeism and work stoppage
BUREAUCRATIC LEADERSHIP STYLE

 Bureaucratic leadership is where the manager

manages “by the book¨ everything must be
done according to procedure or policy.

 If it isn’t covered by the book, the manager

refers to the next level above him or her.

 This manager is really more of a police officer

than a leader. He or she enforces the rules.
BUREAUCRATIC LEADERSHIP STYLE

This style can be effective when:

 Employees are performing routine tasks over and

over.
 Employees need to understand certain standards or
procedures.
 Employees are working with dangerous or delicate
equipment that requires a definite set of
procedures to operate.
 Safety or security training is being conducted.
 Employees are performing tasks that require
handling cash.
This style is ineffective when:

 Work habits form that is hard to break, especially if

they are no longer useful.

 Employees lose their interest in their jobs and in

their fellow workers.

 Employees do only what is expected of them and no

more.
 DEMOCRATIC LEADERSHIP STYLE
 The democratic leadership style is also called the
participative style as it encourages employees to be a part of
the decision making.
 The democratic manager keeps his or her employees
informed about everything that affects their work and shares
decision making and problem solving responsibilities.
 This style requires the leader to be a coach who has the
final say, but gathers information from staff members before
making a decision.
 Democratic leadership can produce high quality and high
quantity work for long periods of time.
 Many employees like the trust they receive and respond with
cooperation, team spirit, and high morale.
DEMOCRATIC LEADERSHIP STYLE

The democratic leadership style is most effective when:

 The leader wants to keep employees informed about

matters that affect them.
 The leader wants employees to share in decision-making
and problem-solving duties.
 The leader wants to provide opportunities for employees to
develop a high sense of personal growth and job
satisfaction.
 There is a large or complex problem that requires lots of
input to solve.
 Changes must be made or problems solved that affect
employees or groups of employees.
 You want to encourage team building and participation.
 Democratic leadership should not be used when:

 There is not enough time to get everyone’s input.

 It’s easier and more cost-effective for the
manager to make the decision.
 The business can’t afford mistakes.
 The manager feels threatened by this type of
leadership.
 Employee safety is a critical concern.
 LAISSEZ-FAIRE LEADERSHIP STYLE

 The laissez-faire leadership style is also

known as the “hands-off¨ style.
 It is one in which the manager provides
little or no direction and gives employees
as much freedom as possible.
 All authority or power is given to the
employees and they must determine
goals, make decisions, and resolve
problems on their own.
 LAISSEZ-FAIRE LEADERSHIP STYLE
 This is an effective style to use when:
 Employees are highly skilled, experienced, and
educated.
 Employees have pride in their work and the
drive to do it successfully on their own.
 Outside experts, such as staff specialists or
consultants are being used
 Employees are trustworthy and experienced.
 This style should not be used when:

 It makes employees feel insecure at the

unavailability of a manager.
 The manager cannot provide regular feedback
to let employees know how well they are
doing.
 Managers are unable to thank employees for
their good work.
 The manager doesn’t understand his or her
responsibilities and is hoping the employees
can cover for him or her.
 DECIDING HOW TO LEAD

Three levels should be taken into account by the

administrator who is selecting the leadership style
for a particular situation.

The first level forces in the manager:

 His / Her own values confidence in subordinates

 Own feeling of security

The second level forces in the subordinates:

 A great need for independence

 Readiness to assume responsibility for decision-making
 A relatively high tolerance for uncertainty
 An interest in the problem
 An understanding of the goals of the organization
 The necessary knowledge and experience.
Third level forces in the organizations:

 Expectations of the organization’s management

 Ability of the subordinates to function as a
group
 The problem itself
 Time constraints.
 CHARACTERISTICS OF THE EFFECTIVE
LEADER

An effective leader is a person who:

 Mediates and tempers the organizational
requirements to the needs of persons in a
manner the is organizationally enhancing (the
organization and the persons both profit from
the relationship);
 Promotes group loyalty and personal ties
(working for the facility becomes a personally
satisfying experience);
 Demonstrates care for individuals;