• PERESENTED TO:

SIR HAMZA NAEEM

• PRESENTED BY:
SALUMAN SHIEKH 2526
AFTAB AKHTER 2527
KHIZAR HUSSAIN 2509
ATIF JAMIL 2530
Welcome to Indigo
 Company Profile

• Mobilink started operations in 1994 as the first GSM

cellular Mobile service in Pakistan by MOTOROLA
Inc.,

• Later it was sold to Orascom, an Egypt-based multi-

national company.

• The first cellular service provider to operate on a

100% digital GSM technology in Pakistan

• Mobilink is the largest cellular service provider in

Pakistan.
 Mobilink Vision

To be the leading Telecommunication Services Provider

in Pakistan by Offering innovative Communication
solutions for our Customers.
 Mobilink’s Values
Commitment to Total Customer Satisfaction:
Customers are at the heart of our success, placing their trust and confidence in us

Passion for Business Excellence:

Mobilink strives for excellence in all that it does. We aspire to the highest standards
and raise the bar for ourselves everyday. Our commitment to delivering world-class
quality translates into unmatched service and value for our customers and our
stakeholders.
Trust & Integrity:
At Mobilink, we take pride in practicing the highest ethical standards in an open and
honest environment by honoring our commitments. We accept responsibility for our
actions, and treat everyone fairly, with trust and respect.
Respect for People:
Our relationships drive our business. We respect and hold all our stakeholders in high
esteem. We staunchly believe in teamwork, empowerment, and honor.
Responsible Corporate Citizen:
As the market leader, we recognize and fulfill our responsibility towards our country
and the community we operate in. We contribute to worthy causes and are dedicated
to the development and progress
of society through our business and social activities.
 Network Coverage

Years of Business 13
Cities 7000+
Investment USD 1 Billion+
Optical Cable Deployment 5,000 KM
Switch Types Nokia-Siemens, Alcatel, Huawei
Radio Base Stations Motorola and Alcatel
Intelligent Networks Siemens
Operating Frequency 900/1800 MHz
SMSC Logica CMG
Orascom - A Multinational Company
ORASCOM
Orascom and Mobilink GSM
ORASCOM
Two Main Brands

Mobilink’s postpaid brand for its customers.

Mobilink’s prepaid brand for its customers.

 Services-Business Solutions

Mobisafe:
Through Mobisafe, users can now copy the contacts from
their phone’s phonebook to Mobilink Server

Mobilink Connect Card:

Connectivity for laptop devices.

Fax Mail:
Send and receive faxes through cell phone.
PIA Reservation:
This service allows the customers to know about PIA reservations
and schedule timings.
Rewards Cards:
Talk More. Earn More.
Stock Watch:
Get Updates from LSE & KSE.
 Services-On Call and Data

Call Forwarding:
Forward incoming calls to other number.

Missed Call Alert (MCA):

SMS Notification of miss calls.
Voice Mail:
Caller can leave a voice message.
GPRS/EDGE:
Internet Browsing, Emails, Messengers etc

Streaming Services:
Watch streaming content such as Live TV & Radio Broadcast.
Call Conference:
Communicate with multiple users at the same time.
 Indigo GPRS Packages

GPRS ¹ GPRS ² GPRS ³

Details
(existing) (new) (new)
Rate per MB (Rs.) Free 10 18

Monthly fee (Rs.) 500 125 -

Free Download/Month (MB) Unlimited 5 -

MMS Outgoing per 50 KB (Rs.) Free 6 6

MMS Receiving (Rs.) Free Free Free

 Indigo Freedom Plans

Freedom
Freedom Plan
Details Unlimited
1 2 3 3+ 4 BASIC PREMIUM

Weekend Tariffs Rs/min 0.99 0.75 0.63 0.50 0.40 N/A N/A
F&F Charges Rs/min 0.99 0.75 0.63 0.50 N/A N/A N/A
Air Time Charges Rs/min 2.00 1.50 1.25 1.00 0.60 0.30 0.30
Free Minutes Monthly 0 100 400 800 1200 5000* 5000*
Free SMS Monthly 10 15 20 25 30 1,000 1,000
Line Rent Rs/Month 0 100 400 900 1500 5,000 6,000
SMS Rs/msg 1.00 1.00 1.00 0.75 0.50 0.20 0.20
F&F Line Numbers 3 3 3 3 N/A N/A N/A
Business Class
Value Added Monthly To be Purchased separately Unlimited
Services
Security Deposit
for Nationwide Rs 1,000 1,200 1,500 1,500 2,500 8,000 9.500
Calling
Security Deposit
for International Rs 3,500 3,500 3,500 3,500 3,500 8,000 9,500
Calling
 Competitors

Internal Competitors:

External Competitors:
 Competetive Advantage

•Rewards Card Program.

•First Customer Care Service in Sindhi.

•Over 7000+ Cities. More Network Coverage for its Customers.

•Unlimited GPRS and MMS for GPRS Package 1.

•No charges for receiving MMS.

 Achievements

• ISO 9002 Quality Management System Certification for Billing,

Engineering Departments and CS Contact Center.

• Implementation of a full Intelligent Network (IN) platform from Siemens for the
Prepaid platform.

• Largest Call Center in Pakistan, which is there to assist the customers 24 hours.

• Only cellular service in Pakistan to provide coverage on the M2 motorway.

• Bilateral roaming in over 120 countries around the world with true international
roaming with over 300 operators across the globe.

• First mobile operator in Pakistan to offer extensive GPRS Roaming and

BlackBerry Roaming services.

• MOBILINK GSM's Short Message Service Center allows Vehicle Tracking

and Fleet Management services that are being provided by Trakker (Pvt.) Ltd.,
Management

President and CEO

Zouhair Abdul Khaliq

Chief Finance Officer

Ehab Rochdy

Chief Information Officer

Tariq Rashid

Vice President Human Resources,

Administration & Security
Ali Raza Mehdi

Vice President Sales

Irfan Akram
 Vice President Marketing
Bilal Munir Sheikh
Vice President Customer Services
Mustafa Peracha
Vice President Strategic Planning, Business
Development & PMO
Naeem Zamindar
Vice President Corporate Affairs
Agha Qasim

Chief Technical Officer

Marius Constantin Armeanca
 Head Offices

Address 42 Kulsum Plaza, Blue

Area, Islamabad.
Telephone +92-51- 2273984 - 9
+92-51- 2826999
Email customercare@mobilink.net
Website www.mobilinkgsm.com
 Questions are
Guaranteed in life;
Answers aren’t…