Professional Documents
Culture Documents
COMMUNICATION
COMMUNICATION
- From the Latin word “communicare”, means “to share”.
- It is the act of conveying meanings from one entity or group to
another through the use of mutually understood signs symbols,
and semiotic rules.
-WIKIPEDIA-
- A process by which information is exchanged between
individuals through a common system of symbols, signs or
behavior.
- MERRIAM WEBSTER-
WHAT IS VERBAL
COMMUNICATION?
VERBAL COMMUNICATION- is the
use of words to share
information with other people.
Spoken
Written
Communication
Communication
COMMUNICATION IS A TWO
WAY PROCESS
-it is about passing information from
one person to another and vice versa.
FOUR
TYPES
OF
VERBAL
COMMUNICATION
=>INTRAPERSONAL
COMMUNICATION
=>INTERPERSONAL
COMMUNICATION
=>PUBLIC COMMUNICATION
INTRAPERSONAL COMMUNICATION
- form of communication that is
extremely private and restricted
to ourselves
-also defined as our thoughts
INTERPERSONAL COMMUNICATION
- form of communication takes
between two individuals also referred
as one-on-one.
SMALL GROUP COMMUNICATION
- takes place when there are more than two
people involved
-small enough to allow each person to
interact and converse with another. (e.g. press
conference, board meetings, group meetings,
etc.)
PUBLIC COMMUNICATION
- takes place when an individual addresses
up a large gathering of people
-usually single sender but many receivers
who are being addressed. (e.g. election
campaigns, public speeches)
ACTIVE LISTENING SKILLS
- Be prepared to listen
- Avoid distractions
- Be objective
“Electric communication will never
be a substitute for the face of
someone who with their soul
encourages another person to be
brave and true.”
-CHARLES DICKENS-