It is a framework or tool used by marketers to analyze and monitor the macro environmental (external marketing environment) factors that have an impact on an organization. The result of which is used in a SWOT Analysis. P – POLITICAL E – ECONOMIC S – SOCIAL/ SOCIO – CULTURAL T – TECHNOLOGICAL E – ENVIRONMENTAL L - LEGAL POLITICAL FACTORS These are all about how and to what degree a government intervenes in the economy. This can include; a. Government policy b. Political stability or instability in overseas markets c. Foreign trade policy d. Tax policy e. Labor law f. Environmental law g. Trade restrictions ECONOMIC FACTORS Economic factors have a significant impact on how an organization does business and also how profitable they are. Factors include- 1. Economic growth 2. Interest rates 3. Exchange rates 4. Inflation 5. Disposable income of consumers and businesses Economics factors can further broken down into; a. MACRO ECONOMICAL FACTORS – deal with the management of demand in any given economy. Government use interest rate control, taxation policy and government expenditure as their main mechanism. b. MICRO – ECONOMIC FACTORS – are all about the way people spend their incomes. This has large impact on B2C organizations in particular. SOCIAL FACTORS Also knows as SOCIO-CULTURAL FACTORS, are the areas that involve the shared belief and attitudes of the population. This includes; 1. Population growth 2. Age distribution 3. Health consciousness 4. Career attitudes These factors are of particular interest as they have direct effect on how marketers understand customers and what drives them. TECHNOLOGICAL FACTORS We all know how fast the technological landscape changes and how this impacts the way we market our products. Technological factors affect marketing and the management thereof in three different ways; 1. New ways of producing goods and services 2. New ways of distributing goods and services 3. New ways of communicating with the target markets ENVIRONMENTAL FACTORS These factors have only really come to the forefront in the last fifteen years or so. They have become important due to the increasing scarcity of raw materials, pollution targets, doing business as an ethical and sustainable company, carbon footprint targets set by government (this is a good example were one factor could be classes as political and environmental at the same time). More and more consumers are demanding that the products they buy are sourced ethically, and if possible from a sustainable source LEGAL FACTORS Legal factors include- 1. Heath and safety 2. Equal opportunities 3. Advertising standards 4. Consumer rights and laws 5. Product labeling 6. Product safety BCG MATRIX What is BCG Matrix? The Boston Consulting Group’s Product Portfolio Matrix (BCG matrix) is designed to help with long- term strategic planning to help a business consider growth opportunities by reviewing its portfolio of products to decide where to invest, to discontinue or develop products. It is also known as the “growth/ share matrix” The matrix is divided into four quadrants; DOGS – these are products and/or offerings with low growth or market share QUESTION MARKS / PROBLEM CHILD – product/offerings in high growth markets with low market share STARS – product/offerings in high growth markets with high market share CASH COWS – products/ offerings in low growth markets with high market share How to use the BCG matrix? To apply the BCG matrix you can think of it as showing a portfolio of products or services, so it tends to be more relevant to larger businesses with multiple services and markets. However, marketers in smaller businesses can use similar portfolio thinking to their products or services to boost leads and sales. Considering each of these quadrants, here are some recommendations on actions for each; DOG products – The usual marketing advice here is to aim to remove any dogs from your product portfolio as they are a drain on resources, however, this can be an over- simplification since its possible to generate ongoing revenue with little cost. for example, in the automotive sector, when a car line ends, there is still a need for spare parts. As SAAB ceased trading and producing new cars, a whole business emerged providing SAAB parts. QUESTION MARK products – as the name suggests, it’s not certain whether if they will become a star or drop into the dog quadrant. These products often require significant investment to push them into the star quadrant. The challenge is that a lot of investment may be required to get a return. For example, Rovio, creators of the very successful Angry Birds game has developed many other games you may not have heard of,. Computer games companies often develop hundreds of games before gaining one successful game. Its not always easy to spot the future star and this can result in potentially wasted funds. STAR PRODUCTS – can be the market leader through require ongoing investment to sustain. They generate more ROI than other product categories. CASH COW PRODUCTS – the simple rule here is to ‘Milk these products as much as possible without killing the cow” Often mature, well – established products. The company Procter & Gamble which manufactures Pampers nappies to Lynx deodorants has often been described as a cash cow company.