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Inspiration of Japan
Project analysis slide 2
MILESTONES
Project analysis slide 8
ABOUT
› All Nippon Airways (ANA) is the 9th largest › ANA Group has more than 33,000
airline in the world by revenues (2020) and employees. In 2013 and it carried 46 million
the largest airline in Japan by revenues and passengers and generated revenues of 1.6
passenger numbers. trillion Japanese yen.
› Founded in 1952, ANA flies today on 72 › ANA has been a member of Star Alliance
international routes and 113 domestic since 1999 and has joint-ventures with
routes with a fleet of about 241 aircrafts. United Airlines on trans-Pacific and Asia
routes and with Lufthansa, Swiss
International Airlines and Austrian Airlines
on Japan-Europe routes.
› awarded five stars in 2013 and 2014 until › operates services to both domestic and
present by the world's leading Airline and international destinations
Airport review site, SKYTRAX.
› Guided by its President and CEO: Shinya
› ANA is the launch customer and biggest Katanozaka
operator of the Boeing 787 Dreamliner.
MISSION VISION
Project analysis slide 8
ABOUT
MISSION VISION
Built on a
It is our goal to be
foundation of
the world's leading
security and trust,
airline group in
"the wings within
ourselves" help to customer
fulfill the hopes and satisfaction and
dreams of an value creation.
interconnected
world.
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HISTORY
FLIGHT
FLIGHT CREW
ATTENDANT
First Year To 2.5 Years 2.5 Years To 10 Years 11TH Year To 15 Years
First year to sixth year 7 years to 15 years 16 years after joining the company
2009
2009 Platinum Standard Award, ANA Catering Service Narita Division - International
Air Transport Association
2010
Best Business Class Fortified or Sweet Wine and Airline with the Most Improved First
Class Cellar - Cellars in the Sky Awards, Business Traveller Magazine
MILESTONES
2011
World's Best Airport Services and Staff Service Excellence, Asia - World Airline Awards, SKYTRAX
Arrival Performance for Major International Airlines and Arrival Performance for Major Asian
Airlines - FlightStats On-time Performance Service Awards
Best Business Class Red and Best Business Class White, 2nd place - Cellars in the Sky Awards,
Business Traveller Magazine
2012
Airline Technology Leadership Award - Air Transport World's Airline Industry Achievement Award
Best Transpacific Airline - World Airline Awards, SKYTRAX
Best On-time Performance in Network - Global Airlines and Lowest Global Cancellation among Global Carriers -
FlightStats On-time Performance Service Awards
Executive Leadership Award for President & CEO of ANA Group - Airline Strategy Awards, Airline Business
Best port wine served in First Class - Cellars in the Sky Awards, Business Traveller Magazine
MILESTONES
2013
World's 5-Star Airline - SKYTRAX
Airline of the Year - Air Transport World's Airline Industry Achievement Award
World's Best Airport Services and Best Cabin Cleanliness - World Airline Awards, SKYTRAX
Combination Carrier of the Year - Payload Asia Award
2014
World's 5-Star Airline - SKYTRAX
Asia-Pacific Airline of the Year - CAPA
World's Best Airport Services and Best Transpacific Airline - World Airline Awards, SKYTRAX
Best Airline Cuisine and Best 787 Layout - Premier Traveler
Combination Carrier of the Year and Main Deck Carrier of the Year - Payload Asia Award
MILESTONES
2015
World's 5-Star Airline - SKYTRAX
World's Best Airport Services and Best Airline Staff, Asia - World Airline Awards, SKYTRAX
Best Long-Haul Airline - Business Travel Awards
X Factor (Industry Choice) - Payload Asia Award
2016
World's 5-Star Airline - SKYTRAX
World's Best Airport Services and Best Airline Staff, Asia - World Airline Awards, SKYTRAX
Best Airline in Long Haul Network Development category - Brussels Airport's Aviation Awards
MILESTONES
2017
World's 5-Star Airline – SKYTRAX
World's Best Cabin Cleanliness - World Airline Awards, SKYTRAX
World's Best Airline Staff, Asia - World Airline Awards, SKYTRAX
2018
World's 5-Star Airline - SKYTRAX
Airline of the Year - Air Transport World's Airline Industry Achievement Award
AIR FLEET
ANA PASSENGER FLEET
AIRCRAFT IN SERVICE
Boeing 767-300BCF 7
Boeing 767-300ERF 4
Boeing 777F 2
FOR MORE INFORMATION PLEASE CLICK THIS LINK:
https://www.ana.co.jp/en/ph/
THANK
YOU