E- COMMERCE & E-

BUSINESS
BY:
ADAM BIN RAZALI
NURUL ATIKAH BINTI MOHAMMAD YAZID
NABILAH BINTI MOHD SHAHRIZAL
NADATHUL FITRIAH BINTI MOHAMAD ZAMREE
NURARFAH SHAHIRAH BINTI MUHAMMAD SOBERI
 Definition
E- COMMERCE:
+ The process of buying selling, transferring, serving, or
exchanging products, services, or information via computer
networks, including internet.

E- BUSINESS:
+ Broader definition of EC, not just buying and selling of goods
but also servicing customers, collaborating, conducting e-
learning, and conduction electronic transactions within an
organization.
 E-Business?
+ Conducting key business + An integrated system that should
provide:
functions over electronic systems:
1. E-Commerce
1. E-finance
2. E-Payment
2. E-HRM
3. E-Communication
3. E-Procurement
4. E-Production
4. E-marketing
5. E-Distribution
5. E-Manufacturing
6. E-management

+ Connects critical business systems directly to its customers,

employees, partners, and suppliers using internet technologies
How Can E-Business Help You?
+ E-Business can benefit all types of businesses. It is not
limited to technology-related product and services;

+ E-Business can be applied to any part of a company’s

operations, including marketing and sales, purchasing,
production, design and engineering etc.
 Difference Between E-Commerce & E-
Business
+ E-COMMERCE
1. Refers to online transaction-
buying & selling of goods and
services over the Internet
involving transaction of
monetary nature.
2. A subset to E-Business.
3. Focus on appearance much
more than e-business.
+ E-BUSINESS
1. A border aspect with e-
commerce, Internet
marketing, e procurement etc.
2. E-business applications strive
to give a good idea of their
company, promoting the
values they use to market
their business.
3. Transactions involving money
are “e commerce” activities
including the interactions with
business partner, customer &
vendor.
 Type Of E-Commerce

Business- Consumer- Mobile e-

to-Business to-Consumer commerce
(B2B) (B2C)

Business-to-
Local e- Social e-
Consumer
commerce commerce
(B2C)
 E-Commerce Business Model
+Business Model – Set of planned activities designed to result in
a profit in a marketplace

+Business Plan- Describes a firm’s business model

+E-Commerce Business Model- Uses/leverages unique qualities

of Internet and Web
Business To Consumer (B2C)
Business
Community
Model Content
E-Tailer provider Provider
(social
network)
Market
Portal Creator

Transaction Service
Broker Provider
 Business To Business (B2B)
Business Model
 Net Marketplace
+ E-distributor
+ E-procurement
+ Exchange
+ Industry consortium

 Private industrial network

 How E-commerce Changes
Business?
 E-commerce changes industry structure by changing:
+ Rivalry among existing competitors
+ Barriers to entry
+ Threat of new substitute products
+ Strength of suppliers
+ Bargaining power of buyers

 Industry structural analysis