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THE LEARNING ORGANIZATION:

A CRITICAL EVALUATION
DEFINITION AND CHARACTERISTICS
OF THE LEARNING ORGANIZATION
 Burgoyne and Boydell (1989:2).
The learning organization as 'an organization which
facilitates the learning of all its members and
continuously transforms itself '.

As indicated above, this definition contains an individual


and an organizational change element. Individual learning
is necessary but not sufficient for organizations to learn.
Interestingly, in a more recent publication the same
authors define the concept as 'an organization that
facilitates the learning of all its members and consciously
transforms itself and its context'
learning organization, Senge (1990:3)
The Fifth Discipline
 1. personal mastery, ensuring individual motivation
to learn;
 2. mental models, creating an openness to
misconceptions;
 3. shared vision, building long-term commitment in
people;
 4. team learning, developing group skills like
cooperation, communication and so forth;
 5. systems thinking, which constitutes 'the most
important discipline' , integrating
 the other four.
Knowledge management
 1. Socialization: tacit knowledge reproduced as tacit knowledge. People learn
from each other by sharing experiences, imitation, trial and error, and so
forth.

 2. Externalization: tacit knowledge made explicit. People learn by


systematizing and codifying their implicit knowledge, making visible what is
hidden inside them.

 3. Combination: explicit knowledge reproduced as explicit knowledge. People


learn by using materials and other resources specifically aimed at teaching
people.

 4. Internalization: explicit knowledge made tacit. People learn by practicing


skills,

 Automatizing procedures, acquainting themselves with tasks by doing them.


The learning organization asks a lot
from its workers:
 1. The willingness to learn continuously;
 2. The need to be innovative and engaged
in double-loop learning on a permanent
basis;
 3. The responsibility for their own
development;
 4. The ability to learn together with
colleagues.
National Economic Development and
Human Resource Development
 DEVELOPMENT IN MALAYSIA
 Malaysia has experienced enviable economic
growth and has made a clear exposition of
its future objectives linking educational,
economic, technological and social
objectives. In 1991, the Prime Minister Dato'
Seri Dr Mahathir Mohammed.(1991:
1–2) announced the nine central strategic
challenges of Vision 2020 which described
Malaysia's intention to be a fully developed
industrialized country by the year 2020:

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