ONLINE

SHOPPING-
PERSPECTIVE
FROM A
SHOPPER AND A Submitted to,
MANAGER Mr. Adeyl Khan (Ayn)
Lecturer
Department of Management
North South University
Jannatun Naher Fatema Tuj Johra Kazi Moriom Tonima
172-1319-030  183-1728-030 172-1302-630

MD. Ahnaf Ahmed Harun Or Rashid

171-3093-630 172-1297-630
Introduction

The use of online shopping is becoming more convenient day by day. In online
shopping customer can search their desired products from various online
platforms and can place orders from home and cab get a home delivery.
Revenues from online sales throughout the years subsequently created more
online retail businesses in Bangladesh. In this real time, existing physical stores
like meenabazar, swapno has been expanded their business by running online
stores.
Product
 Used • Intermediaries
o Facebook

sources to o Google Search

buy and
• Payment
o Cash on delivery

pay for the • Return policy

o Wrong product
product o Damaged

• Delivery
o Home delivery
 Value
proposition
• Home delivery
• Time consuming
• Cash on delivery
• Wide selection
• Customer care
Infrastructure
(IT)

• Widget – Website
• Ecommerce – EPS
• Email Service: Google aps for
business
Product
 Used • Intermediaries
o Facebook

sources to o Google Search

buy and
• Payment
o Cash on delivery

pay for the • Return policy

o Wrong product
product o Damaged

• Delivery
o Home delivery
 Value
proposition
• Home delivery
• Time consuming
• Cash on delivery
• Wide selection
• Customer care
Infrastructure
(IT)

• Web Framework- Bootstrap

• Content Delivery network- cloudflare
• Advertising- criteo
• JavaScript- Backbone Js. lodash, underscore,js
• Hosting Providers- CloudFlare Hosting
• SSL Certificate: CloudFlare SSL
Product
 Used • Intermediaries
o Facebook

sources to • Payment

buy and
o Cash on delivery

• Return policy

pay for the o Wrong product

o Damaged (Used)
product • Delivery
o Home delivery
 Value
proposition
• Home delivery
• Time consuming
• Cash on delivery
• Wide selection
• Customer care
Infrastructure
(IT)

• Widget - Facebook
• Analytics - Google Analytics
• Tag Manager - Google Tag Manager
Product
 Used • Intermediaries
o Facebook

sources to o Google Search

buy and
• Payment
o Cash on delivery

pay for the • Return policy

o Wrong product
product o Damaged

• Delivery
o Home delivery
 Value
proposition
• Home delivery
• Time consuming
• Cash on delivery
• Wide selection
• Customer care
Infrastructure
(IT)
* Widger: Facebook, OWL Carousel
* Ecommerce: Magento
* Analytics: Google Analytics
* JavaScript Framework: Prototype 1.7
* Font Script: Font Awesome, Google Font API
* Web Framework: Bootstrap 3.3.5
* Mobile Framework: JQuery Mobile
* Programming Language: PHP
* Database: MySQL
* Tag Manager: Google Tag Manager
* JavaScript Libraries: Lightbox, JQuery 1.11.3,
script.aculo.us
Product
 Used • Intermediaries
o Facebook

sources to o Google Search

buy and
• Payment
o Bkash

pay for the • Return policy

o Wrong product
product o Damaged

• Delivery
o Home delivery
 Value
proposition
• Home delivery
• Time consuming
• Cash on delivery
• Wide selection
• Customer care
Infrastructure
(IT)

• Widget: Facebook
• Web Framework: Express, Microsoft ASP.Net
• Ecommerce: nopCommerce
• Web Server: Express, IIS
• Analytics: Google Analytics, TrackJs
• Programming language: Node.js
• JavaScript Framework: React 0.12.2
• Operating System: Windows Server
 Business
Process

Data Fulfillmen Service &

Ordering Payment
Sharing t Support
Conclusion
In Bangladesh, web based shopping is as yet not well-
acknowledged by customers. Dominant part of the
populace is as yet not all that alright with purchasing
something that they don't get to handpick or see with
their own eyes before acquiring. Be that as it may, it is
really taking shape