Professional Documents
Culture Documents
Needs Assessment: Mcgraw-Hill/Irwin
Needs Assessment: Mcgraw-Hill/Irwin
Needs Assessment
McGraw-Hill/Irwin Copyright © 2010 by the McGraw-Hill Companies, Inc. All rights reserved.
Why is Needs Assessment
Necessary?
3-2
Why is Needs Assessment
Necessary? (cont.)
3-3
Figure 3.1 – Causes and
Outcomes of Needs Assessment
3-4
Table 3.1 – Key Concerns of Upper-Level and
Mid-Level Managers and Trainers in Needs
Assessment
3-5
Who Should Participate in Needs
Assessment (cont.)
3-7
Table 3.2 – Advantages and Disadvantages
of Needs Assessment Techniques
3-8
Methods Used in Needs
Assessment
3-9
Figure 3.2 - The Needs
Assessment Process
3-10
Table 3.3 - Questions to Ask in
an Organizational Analysis
3-11
Table 3.4 – Questions to Ask
Vendors and Consultants
3-12
The Needs Assessment Process
(cont.)
3-13
The Needs Assessment Process
(cont.)
3-15
Figure 3.3 – Process for Analyzing the Factors
That Influence Employee Performance and
Learning
3-16
The Needs Assessment Process
(cont.)
3-17
The Needs Assessment Process
(cont.)
3-18
The Needs Assessment Process
(cont.)
3-19
The Needs Assessment Process
(cont.)
3-20
The Needs Assessment Process
(cont.)
3-21
The Needs Assessment Process
(cont.)
3-23
The Needs Assessment Process
(cont.)
3-24
The Needs Assessment Process
(cont.)
3-26
Table 3.6 - Example of the Relationships among a
Critical Job Issue, a Critical Process Issue, and a
Critical Business Issue
3-27
The Needs Assessment Process
(cont.)
3-28
The Needs Assessment Process
(cont.)
3-29
Table 3.9 – Key Points to Remember
When Conducting a Task Analysis
3-30
Competency Models
3-32
Figure 3.4 - Process Used in
Developing a Competency Model
3-33
Scope of Needs Assessment
3-34