You are on page 1of 37

6 Employee Testing

and Selection

4-

Copyright © 2017 Pearson


Education, Ltd. 6-1
Learning Objectives

6-1. Answer the question: Why is it


important to test and select employees?
6-2. Explain what is meant by reliability and
validity. 4-

6-3. List and briefly describe the basic


categories of selection tests, with
examples.

Copyright © 2017 Pearson


6-2
Education, Ltd.
Learning Objectives

6-4. Explain how to use two work


simulations for selection.
6-5. Describe four ways
4- to improve an
employer’s background checking
process.

Copyright © 2017 Pearson


6-3
Education, Ltd.
I.
Answer the question:
Why is it important to
test and select
4-

employees?

Copyright © 2017 Pearson


6-4
Education, Ltd.
Why Employee Selection Is
Important

• Performance
• Cost
4-
• Legal obligations
• Person and
job/organization fit

Copyright © 2017 Pearson


6-5
Education, Ltd.
AVOIDING NEGLIGENT HIRING

• Carefully scrutinize information on employment


applications.
• Get written authorization for reference checks, and check
references.
• Save all records and information about the applicant.
• Reject applicants for false statements or conviction
records for offenses related to the job.
• Balance the applicant’s privacy rights with others’ “need
to know.”
• Take immediate disciplinary action if problems arise.

Copyright © 2011 Pearson Education, Inc. publishing


6–6
as Prentice Hall
II.
Explain what is meant by
reliability and validity.
4-

Copyright © 2017 Pearson


6-7
Education, Ltd.
The Basic of Testing and
Selecting Employees
• Reliability
• Validity
o Criterion validity 4-
o Content validity
o Construct validity

Copyright © 2017 Pearson


6-8
Education, Ltd.
Test Reliability

• Reliability- is a selection tool’s first


requirement. It is defined as the
consistency of scores obtained by the
same person when4-retested with the
identical tests or with alternate forms of
the same test.

Copyright © 2017 Pearson


1-9
Education, Ltd.
What Can Cause a Test to be Unreliable?

• physical conditions

• differences in the test taker

• differences in test 4-

administration

• the questions may do a poor


job of sampling the material

Copyright © 2017 Pearson


1-10
Education, Ltd.
Test Validity

• Validity- is a selection tool’s defined as the


accuracy with which a test, interview, and
so on, measure what is purports to
measure or fulfills the function it was
4-
designed to fill.

1. Criterion Validity
2. Content Validity
3. Construct Validity
Copyright © 2017 Pearson
1-11
Education, Ltd.
Evidence-Based HR: How to Validate a Test

Step 1: Analyze The Job


Step 2: Choose The Test
Step 3: Administer The
4- Test

Copyright © 2017 Pearson


1-12
Education, Ltd.
Evidence-Based HR: How to Validate a Test

Step 4: Relate Your Test Scores and Criteria


Step 5: Cross-Validate and Revalidate

4-

Copyright © 2017 Pearson


1-13
Education, Ltd.
Know Your Employment Law
Testing and EEO

With respect to testing, the EEO laws boil down to


two things: 4-

(1)You must be able to prove that your tests are


related to success or failure on the job, and

(2)You must prove that your tests don’t unfairly


discriminate against either minority or
nonminority subgroups.
Copyright © 2017 Pearson
5-14
Education, Ltd.
How Do Employers Use
Test at Work?
41% of companies in one survey tested applicants for basic skills
(defined as the ability to read instructions, write reports, and do
arithmetic).
4-
67% of the respondents required employees to take job skills tests,
and 29% required some form of psychological measurement.

Tests are not just for lower-level workers. In general, as work


demands increase(in terms of skill requirements, training, and pay),
employers tend to rely more on selection testing.

And, employers don’t use tests just to find good employees, but also
to screen out bad ones.

Copyright © 2017 Pearson


1-15
Education, Ltd.
III.
List and briefly describe the
basic categories4-
of selection
tests, with examples.

Copyright © 2017 Pearson


6-16
Education, Ltd.
Types of Tests

1. Test of Cognitive Abilities


o Intelligence tests (IQ)
o Specific cognitive abilities
4-

2. Test of Motor & physical abilities


3. Measuring Personality and Interests
o Interest inventories
4. Achievement tests

Copyright © 2017 Pearson


6-17
Education, Ltd.
THE “BIG FIVE”
Extraversion

Emotional stability/
Conscientiousness
Neuroticism

Openness to
Agreeableness
experience

Copyright © 2011 Pearson Education, Inc. publishing


6–18
as Prentice Hall
Improving Performance:
The Strategic Context

Crowdsourcing at Google
4-
Let’s talk about it…

Copyright © 2017 Pearson


1-19
Education, Ltd.
IV.
Explain how to use two
work simulations
4-
for
selection.

Copyright © 2017 Pearson


6-20
Education, Ltd.
Using Work Sampling for
Employee Selection

1. Basic procedure
2. Situational judgment tests
4-
3. Management Assessment Centers
4. Situational Testing and Video-Based
Situational Testing

Copyright © 2017 Pearson


6-21
Education, Ltd.
Using Work Sampling for
Employee Selection

5. The Miniature Job Training and Evaluation


Approach
4-
6. Realistic Job Preview

Copyright © 2017 Pearson


6-22
Education, Ltd.
TABLE 6–1 Evaluation of Assessment Methods on Four Key Criteria

Costs (Develop/
Assessment Method Validity Adverse Impact Administer) Applicant Reactions
Cognitive ability tests High High (against minorities) Low/low Somewhat favorable
Job knowledge test High High (against minorities) Low/low More favorable
Personality tests Low to Low Low/low Less favorable
moderate

Biographical data inventories Moderate Low to high for different High/low Less favorable
types
Integrity tests Moderate to Low Low/low Less favorable
high
Structured interviews High Low High/high More favorable
Physical fitness tests Moderate to High (against females and High/high More favorable
high older workers) 4-
Situational judgment tests Moderate Moderate (against High/low More favorable
minorities)

Work samples High Low High/high More favorable


Assessment centers Moderate to Low to moderate, High/high More favorable
high depending on exercise

Physical ability tests Moderate to High (against females and High/high More favorable
high older workers)

Note: There was limited research evidence available on applicant reactions to situational judgment tests and physical ability tests. However,
because these tests tend to appear very relevant to the job, it is likely that applicant reactions to them would be favorable.

Choosing a Selection Method


Copyright © 2011 Pearson Education, Inc. publishing
6–23
as Prentice Hall
Improving Performance: HR Tools for
Line Managers and Small Businesses

Employee Testing and


Selection
4-

Let’s talk about it…

Copyright © 2017 Pearson


1-24
Education, Ltd.
V.
Describe four ways to improve
4-
an employer’s background
checking process.

Copyright © 2017 Pearson


6-25
Education, Ltd.
BACKGROUND INVESTIGATIONS AND
OTHER SELECTION METHODS
• Why?
• To verify factual information provided by applicants
• To uncover damaging information

• Investigations and Checks


• Reference checks
• Background employment checks
• Criminal records
• Driving records
• Credit checks

Copyright © 2011 Pearson Education, Inc. publishing


6–26
as Prentice Hall
BACKGROUND INVESTIGATIONS
AND REFERENCE CHECKS

Former Employers

Current Supervisors

Sources of Commercial Credit


Information Rating Companies

Written References

Social Networking Sites

Copyright © 2011 Pearson Education, Inc. publishing


6–27
as Prentice Hall
MAKING BACKGROUND CHECKS MORE
USEFUL
1. Include on the application form a statement for
applicants to sign explicitly authorizing a
background check.
2. Use telephone references if possible.
3. Be persistent in obtaining information.
4. Compare the submitted résumé to the application.
5. Ask open-ended questions to elicit more
information from references.
6. Use references provided by the candidate as a
source for other references.

Copyright © 2011 Pearson Education, Inc. publishing


6–28
as Prentice Hall
The Polygraph and Honesty Testing

• Meet Standards
• Written Honest Test
• Testing for Honesty4-
Guidelines

Copyright © 2017 Pearson


6-29
Education, Ltd.
Graphology

4-
Graphology - is the use of handwriting analysis to determine
the writer’s basic personality traits.

It thus has some resemblance to projective personality tests,


although graphology’s validity is highly suspect. The handwriting
analyst studies an applicant’s handwriting and signature to
discover the person’s needs, desires, and psychological makeup.

Copyright © 2017 Pearson


6-30
Education, Ltd.
“Human Lie Detectors”

4-

Some employers are using so-called “human lie detectors,”


experts who may (or may not) be able to identify lying just by
watching candidates.

Copyright © 2017 Pearson


6-31
Education, Ltd.
Physical Exams

4-

Copyright © 2017 Pearson


6-32
Education, Ltd.
PHYSICAL EXAMINATIONS

• Reasons for preemployment medical


examinations:
• To verify that the applicant meets the physical
requirements of the position.
• To discover any medical limitations to be taken into
account in placing the applicant.
• To establish a record and baseline of the applicant’s
health for future insurance or compensation claims.
• To reduce absenteeism and accidents.
• To detect communicable diseases that may be unknown
to the applicant.

Copyright © 2011 Pearson Education, Inc. publishing


6–33
as Prentice Hall
Substance Abuse Screening
and
Drug Testing Legal Issues

4-

Copyright © 2017 Pearson


6-34
Education, Ltd.
SUBSTANCE ABUSE SCREENING

• Types of Screening
• Before formal hiring
• After a work accident
• Presence of obvious behavioral symptoms
• Random or periodic basis
• Transfer or promotion to new position
• Types of Tests
• Urinalysis
• Hair follicle testing

Copyright © 2011 Pearson Education, Inc. publishing


6–35
as Prentice Hall
SUBSTANCE ABUSE SCREENING ISSUES
Safety:
impairment vs.
presence

American with Recreational use


Disabilities Act vs. addiction
Ethical and
Legal Issues
Drug Free
Intrusiveness of
Workplace Act of
testing procedures
1998

Accuracy of tests

Copyright © 2011 Pearson Education, Inc. publishing


6–36
as Prentice Hall
Comply with Immigration Law

4-

Copyright © 2017 Pearson


6-37
Education, Ltd.

You might also like