HRD AND

Presented By-
KNOWLEDGE
MANAGEMENT Ajay Prajapati
[187160592039]
Sweta Tiwari
[187160592057]
 HRD & KNOWLEDGE MANAGEMENT
 Meaning

Knowledge management may be defined as the system

that identifies the knowledge requirements and their
sources, generates the required information, processes,
analyses and suitably presents the information, stores and
makes available the knowledge to the right people at
right time in the right format.

 Definition

According to nancy C. shaw, “KM is the systematic

process of creating, maintaining and nurturing an
organization to make the best use of knowledge to create
business value and generate competitive advantage.”
Feature of knowledge management

I. It is never-ending process.
II. It is all-pervasive.
III. Work teams and experts need to work
together under knowledge management.
IV. Social interaction also leads to knowledge
creation
V. It is the main pillar of the organizational
effectiveness.
Types of knowledge
 Knowledge management cycle/process
• Create knowledge through
new ways of doing things.
• Identifies and capture new
knowledge.
• Places knowledge into
context so it is usable.
• Stores knowledge in
repository.
• Reviews for accuracy and
relevance .
• Make knowledge available
at all times to anyone.
Managing knowledge management

Management &
Strategy
Leadership

Organizational
Culture Technology

Organizational
Processes Politics
 Elements of knowledge
management

 Knowledge creation

 Knowledge sharing

 Knowledge utilization
 Importance of knowledge
management
• Quicker and better decision

• Enhanced productivity

• New products and services

• Business intelligence and analysis

• Project management

• Customer service
THANK YOU….