The Vodafone

Advantage
Vodafone Global - Snapshot

In over 80
Countries

407 Million
Customers worldwide

1 Trillion
Minutes of calls on our
network
14,000 +
Vodafone Stores
 Basic Voice Only Corporate Tariffs
Plan Name Talk Lots 149 Advantage 199

Monthly Rent 149* Only for Company Named connections 199

Freebies
Free Mins 600 Local Mins 800 Local Mins
Free SMS 100 Loc + 100 Nat 500 Loc + Nat
Free Data 4G/3G/2G No Data No Data
Local Call rates
CUG Unlimited Unlimited
V2V 0.5 0.4
To Other Mobiles 0.5 0.5
To Landlines 0.5 0.5
STD
V2V 0.5 0.5
V2M 0.5 0.5
To Landlines 0.5 0.5
Roaming
Incoming Free Free
Outgoing Local 0.8 0.8
Outgoing STD 0.8 0.8
 Vodafone Unlimited Combo
  Rs.349 Red 499 Red 699 Red 999 Red 1299
Rental 349 499 699 999 1299

Unlimited Local + Unlimited Local + Unlimited Local + Unlimited Local + Unlimited Local +
STD + National STD + National STD + National STD + National STD + National
Voice
Roaming incoming Roaming incoming Roaming Outgoing & Roaming Outgoing & Roaming Outgoing
Free Free incoming Free incoming Free Free

3000 SMS Local + 3000 SMS Local + 3000 SMS Local + 3000 SMS Local + 3000 SMS Local +
SMS
National National National National National
2G/3G/4G Handsets 3 GB 6 GB 9 GB 17 GB 22 GB

1 GB Extra for 1st 10 GB Extra for 1st 10 GB Extra for 1st 10 GB Extra for 1st 10 GB Extra for 1st
2G/3G/4G Handsets
Three Months Three Months Three Months Three Months Three Months

National Roaming

Roaming Incoming Free Free Free Free Free

Outgoing-Local 0.80 Paise 0.80 Paise Free Free Free

Outgoing-STD 1.15 Paise 1.15 Paise Free Free Free

 3G/4G Data Booster
Data Top Ups & Data Booster
Rental Free Data Benefit Validity Beyond Free Benefit

Rs.149 500 MB 1 Month Unlimited 2G

Rs.300 1GB / Month 1 Month Unlimited 2G

Rs.500 2GB / Month 1 Month Unlimited 2G

Rs.250 1GB / Month 1 Month 0.50 Paise Per MB

Rs.450 3GB / Month 1 Month 0.50 Paise Per MB

Rs.650 5GB / Month 1 Month After FREE Usage – 64 Kbps

Rs.750 6GB / Month 1 Month After FREE Usage – 64 Kbps

Rs.850 7GB / Month 1 Month After FREE Usage – 64 Kbps

Rs.999 10GB / Month 1 Month After FREE Usage – 64 Kbps

 ISD Rates & Booster packs
Vodafone ISD Rates

Country Base Rates Top Up Rental Rates after Topup

USA/Canada Rs.8 /Min Rs.50 / Month Rs.1.50 /Min

UK Mobile Rs.15 /Min Rs.50 / Month Rs.5.50 /Min

UK Landline Rs.8 /Min Rs.50 / Month Rs.2 /Min

Singapore Rs.10 /Min Rs.50 / Month Rs.2 /Min

Malaysia Rs.10 /Min Rs.50 / Month Rs.2 /Min

UAE Rs.15 /Min Rs.50 / Month Rs.7.50 /Min

 Vodafone I-Roam Plans

USA/Canada Price Special Pack Rs.5500 Special Pack Rs.599

Rental   Rs.5500 Rs.599

Incoming Rs.70/Min Incoming Free Rs.39/Min

Outgoing-Local Rs.70/Min Rs.10/Min Rs.19.50/Min

Outgoing-ISD Rs.140/Min Rs.10/Min Rs.39/Min

1 GB FREE After
Data Rs.39/Mb Rs.39/MB Rs.39/Mb

SMS Rs.15/ SMS Rs.15/ SMS Rs.15/ SMS

Validity   15 days 10 days

 Mobile Network Porting (MNP)

This facility allows a subscriber to move from one Access Provider to another
within in a licensed service area while retaining his mobile telephone number

Procedure:
• Generate UPC by sending SMS <PORT> to 1900. The UPC Code generated is
valid for 15 days
• Obtain a new SIM card from the Operator of Choice after submitting the duly
filled Porting Form (with the UPC Code) and Customer Application Form along
with documentary proof

Average time taken for the Porting will be 7 business days.

Maximum service disruption time will be 4 hours during night of the date/time of
porting.
 Customer Contact Points

Request & Enquiry ( Relation Ship Manager)

9884858848 / 9841945678 – Vijay

Complaints - 198
Product Enquiry - 121

- IVR & USSD based service for both postpaid and

prepaid customers to get customized information on
various offers.
Customer Walk in:

- Vodafone Stores : 36
- Vodafone Mini Stores : 650
 Customer Contact Points

Mail to us : vodacarechennai@gmail.com

Escalation desk :

Mr.Anand - 9884018256
Mr.Karthik - 9843006131

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Thank You