How to write emails

Useful phrases

Lesson goals:
• Learn commonly used phrases
• Useful tips
• Practice
 E-mail with requests
Here are some examples of requests with could you and would you.
Could- To express ability or past possibility. Commonly used in making
suggestion, request or asking for permission.
Would- To show willingness in future or possibility. Commonly used
making request and seeking permission.
Note the different levels of politeness:

I would be grateful if you could send me … .

very polite
I would appreciate if you could … .

Could you please send me … ?

polite
Could you send me … , please?

Could you send me … ?

polite but direct
Would you send me … ?

more direct Please send me … .

 Other examples of requests:

 I would request: “I would request your immediate attention to the matter.”

(Formal)
 Could you possibly: “Could you possibly send it before Friday?”

Adverbs such as also and therefore can be inserted into a request as follows:

 I would also be grateful if you could send me … .
 I would therefore be grateful if you could send me … .
 Could you therefore please send me … ?
 Could you therefore send me … ?
 Could you also send me … ?
The structure of a formal email of request is very simple:

You start the email or letter by explaining what you are writing
about (the topic/subject) and what the email's purpose is (i.e. you
want to ask them some questions or for something).

Then in the next section, you ask them the questions or requests.

And finally in the last section, you finish the email by saying when
you require the information or things by and thank them in advance
for doing what you've asked.
Examples of making two request in one email:
Dear Mr. Smith,
I recently saw an advertisement for your new range of kitchen equipment.
I own a small retail shop selling household goods and am interested in
buying some of your new products. Could you therefore please send me
your price list? [first request]
I would also be grateful if you could include details of delivery and
postage. [second request, with also]
Thank you in advance.
Best regards,
Richard

Practice: What would be the subject line for this email?