Professional Documents
Culture Documents
LOW MORALE
− It manifests itself in the form of absenteeism and employees turnover. It
may furthermore be the cause of grievances, low productivity, personnel
transfer and other related human problems.
HIGH MORALE
− Is an attribute of a well-managed organization. It serves as an indicator of
progress in the development of sound behavioral atmosphere in an
organization.
THE NATURE OF MORALE
− Between age and general morale on job satisfaction has been found to exist. Workers
become more satisfied with their jobs as they become older, possibly because of their
increasing ability to adapt as a result of their experience.
− A morale survey reveals how employees feel about their jobs these feelings are in terms of
departments involved.
− The morale survey is one way of determining the training needs of supervisors because
employees are given the opportunity to report how well they feel their supervisors perform their
jobs.
OBJECTION TO MORALE SURVEYS
− It is further claimed that the survey does not give full information
on why employees feel the way they do or how to correct their
dissatisfaction.
TYPES OF MORALE SURVEYS
OBJECTIVE SURVEYS DESCRIPTIVE SURVEYS
− Present both a question and a − Present the questions and allow the
choice of answers in such a way that respondent employee to answer in his
the respondent merely has to mark own words.
the answer which is most closely
reflective of his response.
PROJECTIVE SURVEYS
− Present abstract situations unrelated to the job
or the firm and ask the worker to analyze and
comment upon them
Morale Indicators
Are the factors which tend to show the opinions of employees towards organization
• Labor Turnover
• Productivity
• Absenteeism and Tardiness
• Grievances
• Exit Interviews