Chapter 1

Project Management Framework

INTRODUCTION
This is an interactive Seminar !
Project Definition
A project is a temporary endeavor undertaken to create
a unique product, service, or result. Thus projects have
a clear beginning and an end when the product or
service is completed.
Examples of projects
 Developing a new product, service, or result;
 Effecting a change in the structure, processes, staffing, or style of an
 organization;
 Developing or acquiring a new or modified information system (hardware
 or software);
Operations and projects differ primarily in that operations
are
performed by relatively stable teams through ongoing
and repetitive processes and are focused on sustaining
the organization. Projects are performed by temporary
teams, are non‐repetitive and create original
deliverables.
Projects and operations
The project manager is the person assigned by the
performing organization to lead the team that is
responsible for achieving the project objectives.
– Knowledge. What the project manager knows about
project management
– Performance. What the Project manager is able to
accomplish while applying project management
knowledge
– Personal. How the project manager behaves when
performing project related activities.
The Project Manager's Role
Interpersonal Skills of a Project Manager
Trust building,
Conflict management,
Coaching
Leadership,
Team building,
Motivation,
Communication,
Influencing,
Decision making,
Political and cultural awareness,
Negotiation.
Project Manager
•A Program : is a group of projects that are in some
way related.

•Program Management : involves the coordinated

management of the projects within a program to align
with the strategic goals

Program definition
•A portfolio : is a division of work related to programs
and projects within the portfolio that align with
company strategic plan.

•Portfolio Management: involves the coordinated

management of one or more portfolios to align with
overall strategic goals of the company.

Portfolio definition
• Market demand
• Social need
• Environmental consideration
• Customer request
• Technological advance
• Legal requirement

Projects and Strategic Planning

Project Management Office
 A Project Management Office is an organizational unit to centralize and
coordinate the management of projects under its domain
Organizational Cultures and Styles
 Project Expediter:
 The project expediter acts primarily as a staff assistant and
communications coordinator. The expediter cannot personally
make or enforce decisions.
 Project Coordinator
 This position is similar to the project expediter except the
coordinator has some power to make decisions, some authority,
and reports to a higher‐level manager.

Project manager's role

in a weak matrix
 Organizational Process Asset (OPA), provide guidelines &
criteria for tailoring the organization’s process to the specific
needs of the projects.

Organizational Process Asset (OPA)

Enterprise Environmental Factor
 Stakeholders include all members of the project team as well as all
interested entities that are internal or external to the organization. The
project team identifies internal and external, positive and negative, and
performing and advising stakeholders in order to determine the project
requirements and the expectations of all parties involved.

Project Stakeholders
 Expert judgment, guided by historical information, provides valuable
insight about the environment and information from prior similar projects.
Expert judgment can also suggest whether to combine methods and how to
reconcile differences between them.

Expert Judgment
 A project team is a team whose members usually belong to different
groups, functions and are assigned to activities for the same project. A
team can be divided into sub‐teams according to need. Usually project
teams are only used for a defined period of time. They are disbanded after
the project is deemed complete.
 Project management staff
 Project staff
 Supporting experts
 User or Customer Representatives
 Sellers
 Business partner members

Project Team