HR

BEST
PRACTI
REPORTER: RIONA MARIE D. MAGBUTAY
 In the era of the
knowledge-based economy,
knowledge management
has increasingly captured
  the interest and attention of
researchers and
6. KNOWLEDGE
practitioners. In addition,
knowledge sharing

SHARING behavior has been

recognized as an important
element of knowledge
management. 
ADOPT A SYSTEMATIC APPROACH TO ENSURE THAT
KNOWLEDGE MANAGEMENT SUPPORTS STRATEGY. STORE
KNOWLEDGE IN DATABASES TO PROVIDE GREATER ACCESS TO
INFORMATION POSTED EITHER BY THE COMPANY OR THE
EMPLOYEES ON THE KNOWLEDGE PORTALS OF THE COMPANY.
WHEN AN EMPLOYEE RETURNS AFTER ATTENDING ANY COMPETENCIES
OR SKILLS DEVELOPMENT PROGRAM, SHARING ESSENTIAL
KNOWLEDGE WITH OTHERS COULD BE MADE MANDATORY.
INNOVATIVE IDEAS (IMPLEMENTED AT THE WORK PLACE) SHOULD
ALSO BE POSTED ON THESE KNOWLEDGE SHARING PLATFORMS.
HOWEVER, WHAT TO STORE AND HOW TO MAINTAIN A KNOWLEDGE
BASE REQUIRES FURTHER AND DETAILED PLANS.
 Create profiles of top
performers and make these
visible though company
intranet, display boards,
etc. It will encourage others
7. to put in their best, thereby
creating a competitive
HIGHLIGH environment within the
company.
T
EMPLOYEE RECOGNITION IS THE TIMELY, INFORMAL OR FORMAL
ACKNOWLEDGEMENT OF A PERSON’S OR TEAM’S BEHAVIOR, EFFORT OR
BUSINESS RESULT THAT SUPPORTS THE ORGANIZATION’S GOALS AND
VALUES, AND WHICH HAS CLEARLY BEEN BEYOND NORMAL
EXPECTATIONS.
TO BE FULLY SUCCESSFUL IN THE WORKPLACE AT ANY LEVEL, YOU NEED TO
UNDERSTAND THE PSYCHOLOGY OF PRAISING OTHERS FOR THEIR GOOD
WORK, TO APPLY THE PRINCIPLES OF EMPLOYEE RECOGNITION YOURSELF
AND TO ENCOURAGE OTHERS TO INITIATE IT IN THEIR WORKING
RELATIONSHIPS.
 Merely recognizing talent
may not work, you need
to couple it with public
appreciation. Getting a
cash bonus is often less
8. significant than listening
to the thunderous
REWARDS applause by colleagues in
a public forum.
 Occasionally, delight your
employees with
unexpected things in the
form of a reward, a gift or
a certificate. Reward not
9. DELIGHT only the top performers
EMPLOYEES but also a few others who
need to be motivated to
WITH THE exhibit their potential.
UNEXPECTED
WHY DO WE NEED TO HIGHLIGHT PERFORMERS, GIVE REWARDS AND DELIGHT
OUR EMPLOYEES?

Employees respond to appreciation

expressed through recognition of their
good work because it confirms their work
Because appreciation is valued by others.
is a fundamental When employees and their work are
valued, their satisfaction and productivity
human need. rises, and they are motivated to maintain
or improve their good work. 
NO ONE WANTS TO
FEEL
UNDERAPPRECIATE
D AT WORK AND
REWARDING STAFF
IS IMPORTANT FOR
KEEPING UP
MORALE.
 Ideas rule the world.

Great organizations
recognize, nurture and
10. OPEN HOUSE execute great ideas.
DISCUSSIONS
AND FEEDBACK
MECHANISM
EMPLOYEES ARE THE BIGGEST SOURCE OF IDEAS. THE ONLY THING THAT CAN
STOP GREAT IDEAS BEING IMPLEMENTED IN YOUR ORGANIZATION IS THE
LACK OF AN APPROPRIATE MECHANISM TO CAPTURE IDEAS. OPEN HOUSE
DISCUSSIONS, EMPLOYEE-MANAGEMENT MEETS, AND SUGGESTION BOXES
CAN HELP IDENTIFY AND DEVELOP TALENT.
FEEDBACK IS VERY
IMPORTANT TO TODAY’S
PROFESSIONALS. IT HELPS
THEM TO UNDERSTAND
WHAT THEY’RE DOING RIGHT
(AND POTENTIALLY WHERE
THEY’RE GOING WRONG).
TO YOUR STAFF. WHILE THIS
SHOULD NOT REPLACE REGULAR
CATCH-UPS OR ANNUAL
REVIEWS, MONTHLY AWARD
SCHEMES OR BONUSES CAN BE
THE BOOST THAT STAFF NEED TO
KNOW THEY’RE WORKING ISN’T
GOING UNNOTICED, THAT
THEY’RE OBVIOUSLY DOING
SOMETHING RIGHT AND THAT
FINAL THOUGHTS
• It’s clear that rewarding staff isn’t
about boosting their ego, it has a
number of important benefits for
employers too. No one wants to feel
undervalued at work and as such, it’s
important that all employees receive
recognition for the work they do.
FINAL THOUGHTS
• Also, the main thing to keep in mind is that
any great business is made up of a mixture of
different personalities, cultures and beliefs that
need to be considered when trying to engage
staff. Be open to discussion and really listen to
staff requirements. Often you’ll find that staff
will let you know exactly what they need, you
just need to be open to hearing it!