needed in every area where performance and results directly and vitally affect the survival and prosperity of the business Reasons to set Objective
To establish a shared framework for measuring
performance. To Achieve Clarity. Clear and Shared Objectives Better understanding of individual roles. Effective vertical and Horizontal integration of goals and task in org. Concrete and valid communication. Optimal use of individual potential. Higher level of work motivation. Well-founded bases for planning and control. Reduce inter-role conflict. Benchmarking “Benchmarking is the “ practice of being The continuous process humble enough to of measuring products, admit that someone else services, and practices is better at something against the company’s and wise enough to try toughest competitors or and learn how to match those renowned as and even surpass them industry leaders at it.” Why Benchmark Identify opportunities to improve performance Learn from others’ experiences Set realistic but ambitious targets Uncover strengths in one’s own organization Better prioritize and allocate resources When do Managers Benchmark? When they praise a Managee's excellent work publicly. They work hardest and smartest. They share organizational success experience and what went into them. Work – Standards and Goal – Setting Approach To achieve standards that are effective, realistic, visible and fair. It helps manager to do appraisal effectively through following ways: (a) Making Performance Interviews data based than threatening. (b) Easier to use for development purpose.