BRIGHT AND

DEDICATED:
What more do you
want?
Presented By:
Ayesha Aamir
Shiza Naeem
Uroona Altaf
INTRODUCTION
First yearly Performance Evaluation Of
Susan Reynolds (Controller Accounting) by
Anita Lockwood, her immediate supervisor
at Marco Pictures.
 CASE
OBJECTIVES

Companies need to
identify specific
Develop both
skills and
interpersonal and
knowledge
intrapersonal skills
requirements for a
position

Proper hiring and

Gather information
placement
about organization
procedure to
culture and job role
determine potentia
before joining.
l candidates

Performance
Individuals to expectations to
perform their be clearly
SWOT analysis communicated in
the hiring process
 o Motion picture company with
Headquarters in Los Angeles, USA.
o Founded by two individuals, who
became successful in distributing
MARCO motion pictures in the international
PICTURES, INC markets.
o There is no formal organizational
chart.
o No formal reporting lines.
 Financial Group at Marco

Anita Lockwood - Vice President Finance

Susan Reynolds - Audit Manager
Bill Mayer - Assistant Controller
 ANITA LOCKWOOD
o Anita, 37 , the youngest of two sisters was born
in Los Angeles.
o Began her accounting career with the big-six
accounting firm. 
o Later joined accounting department of
entertainment company, Marco Pictures Inc.
o Anita was promoted as the vice president
finance by former supervisor.

 
 Working style of
Anita Lockwood

Directly assigned projects to

personnel in all departments
regardless of positions 

Vivacious
 SUSAN REYNOLDS
o Susan was born and raised in rural America.
o Worked as a successful auditor with a big-six
accounting firm.
o  Hired as controller in the accounting
department of highly profitable motion
company.
o Appointed as the audit manager and second
manager to a project.
o Lacked interpersonal skills and was introvert by
nature.
Susan Career at Big Six
o In charge of the audit of large entertainment industries
o Coordinating the Activities with two other audit seniors 
o Supervise two or three staff members
o Designated as second manager which does not requires
developing and maintain interpersonal skills 
o Worked behind the scene 
Susan Career at
Marco
o Very happy in the start of the career
o Very dedicated and hardworking
o Smoothly managed projects
o Gradually enthusiasm waned 
 Reasons
Anita wanted Susan to learn more Susan expected Anita to guide her
about Marco operations on her own in conducting operations 

Anita wanted Susan to ask questions Susan felt that to interrupt Anita
dbjs just for “touching base is not Valid

Susan felt uncomfortable in

 Anita assigned task directly in situation where responsibilities are
regardless of Positions   not defined 
ANITA'S
REFLECTION
Susan became so engrossed in each
project that important departmental
personnel matters were neglected
Anita expected Susan to be more involved
and overseeing the clerks performance
Anita wanted Susan more “take charge”
person, more out-going and assertive
 Performance Evaluation of Susan
by Anita
oAppreciation on Susan’s performance
oThe Disturbing point for Susan
- My only concern is Susan’s tendency to stay in her office and avoid contact with others in the
company.
- She should be aware of the activity going on.
- She should become more involved in the personnel matters of the department.
- She should be the “first Manager” to tackle personnel problems
  Susan’s Reaction
o Failed to notice many positive comments.
o Hurt and Dissatisfied.

What should I do now?

What more do you want?
 Interpersonal Skills

"There are two types of people -- those who come into a room

and say 'Well, here I am!' and those who come in and say 'Ah,
there you are’.”

The people with whom you work reflect your own attitude 

 
THANK YOU