Cat ET 2017C – What’s New

AMERICAS & EUROPE

DISTRIBUTION SERVICES DIVISION

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Changes

Product Status Report Preferences update

Possible Slow Install Times

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Product Status Report Preferences Update

The Product Status Report now has the

option to automatically save a PDF version
of the file when the report is created along
with the XML copy that has always been
created.

This option can be turned on, by going to

the Product Status Report tab in
Preferences, and checking the box next to
PDF Copy

Please note, an XML copy will still be

saved.

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Possible Slow Install Times

Installing from a network shared drive could result in slow install

times. This slowness is caused by the upgrade to the latest
Installshield version. The increased security in this version of
Installshield is causing the delay.

When the install delays, it will look like it has stopped on the
screen shown to the right. It could take up to 15-20 minutes to get
past this screen.

Do NOT abort the install process. Please wait for it to finish.

The workaround for this is to copy the Cat ET install file to the
local hard drive of the PC before running the install.

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Questions
Location Phone Number Languages offered (local times)

(309) 578-6789
US and Canada English: 24x7
Toll-Free: (855) 391-1778

If you have additional questions Mexico +52 8183 192847

Spanish: 11:00PM Sun – 11:00PM Fri
English: 24x7

regarding this presentation, or Brazil +55 1921 061048

Brazilian Portuguese: 6:00AM – 10:00PM Mon-Sat
Spanish: 11:00PM Sun – 11:00PM Fri

any other Cat ET questions

English: 24x7

please contact the Helpdesk at

English: 24x7
French: 11:00PM Sun – 11:00PM Fri
UK +44 19210 61402
German: 7:30AM – 4:00PM Mon-Fri

one of the phone numbers listed Italian: 9:00AM – 5:00PM Mon-Fri

French: 11:00PM Sun – 11:00PM Fri

to the right Belgium +32 7125 1603 German: 7:30AM – 4:00PM Mon-Fri
English: 24x7

German: 7:30AM – 4:00PM Mon-Fri

Germany +49 4023 803025
English: 24x7
Italian: 9:00AM – 5:00PM Mon-Fri
Italy +39 0248 422626
English: 24x7

Or you can use e-mail at Spain +34 954 418708

Spanish: 11:00PM Sun – 11:00PM Fri
Brazilian Portuguese: 6:00AM – 10:00PM Mon-Sat

Ebiz_Apps_Support@cat.com
English: 24x7

China +86 2258 096140

Australia +61 7332 98277
Singapore +65 6801 2237
English: 24x7
Thailand +66 2105 5197
Mandarin: 8:00AM – 5:00PM Mon-Fri
Indonesia +62 2182 39805
Bangalore +91 80 3350 3940
Chennai +91 44 3999 2165

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