Professional Documents
Culture Documents
Ob Lecture1
Ob Lecture1
Organizational Behavior
What isis Organizational
What Organizational Behavior?
Behavior?
Skill Development
A major conclusion from these studies was the workers reacted positively
because management cared about them (the Hawthorne effect).
The Hawthorne studies also led to many other conclusions, such as the fact
that effective communication with workers is critical to managerial success.
The Human Relations Movement
Key points of the movement are that satisfied workers are more
productive and that, given the proper working environment, virtually all
workers would be highly productive.
• individual level