Administrative collaboration and remote worker

Boost productivity across the organization and

maintain business and clinical continuity during
crises by optimizing collaboration across
departments and secure remote workers.

Connected Experiences
Connect Secure Automate

© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
 Administrative collaboration and remote
worker
Business overview

Industry drivers Business needs Capabilities Business outcomes Stakeholders

• Administrative expectations of
staff
• Need for consensus building
across leadership
• Crisis situational management
• Continue to meet compliance
and regulatory requirements
• Need for staff training, video
broadcasts, and use of
technology in teaching and
learning
• Time and expense constraints
associated with travel between
facilities
• Make meetings more efficient
and less time-consuming
• Improve attendance and
engagement at meetings
• Reduce time spent traveling to
meetings
• Reduce meetings on the same
topic
• Improve cross-departmental
collaboration
• Improve compliance metrics
through better tracking
• Conduct live video calls with
any number of participants from
any device
• Record meetings for review
• Continue discussions after
meetings in secure, private
messaging spaces
• Conduct large-scale video
broadcasts (including global)
• Broadcast messages across
customized digital signage
• Remote, secure connectivity
into the operational domain
• Better administrative decision • Chief executive officer
making across geographically
• Chief financial officer
dispersed teams
• Enable hybrid workforce • Chief operating officer
(remote or on-site) within the • Chief administrative officer
health system and business
partner ecosystem • Chief information officer
• Collaborate regardless of • Chief information security
officer
location
• Streamline staff training
• Improve meeting attendance
and scale
• Reduce travel time
• Validate compliance metrics
and tracking

© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
 Administrative collaboration and remote worker
Technical overview
Cisco products
Collaboration domain

Webex Desk Series

Personal endpoints
7800/8800 Series IP Phones

Webex Room Kit Series

Webex Room Phone
On-premises Cloud Room endpoints
Webex Board Series
Webex Share
Video management and Webex Edge Webex Video management and
Webex Teams
engagement platforms Meetings engagement platforms Webex Teams
Endpoint software
Jabber
Multi-cloud
CUCM Hosted Collaboration Service (HCS) Hosted Collaboration Service (HCS) Webex Calling Webex Meetings
Webex Teams
On-premises software and cloud Webex Calling
services Webex Edge
Unified Communications Manager
Connectivity Remote Hosted Collaboration Service (HCS)
SD-WAN Internet
Hospital workforce
Security domain Cisco Meraki

Security edge Always on: HW VPN Integrated Services Router (ISR)

Remote clinic/office Aggregation Services Router (ASR)
Meraki MX Cloud Managed
Viptela Security Portfolio
Enterprise edge
Transport core Firepower Next-Generation Meraki Systems Manager
Firewalls (NGFW)
Access On demand: SW VPN
Wireless anchor controller
Mobile clinician/worker
Transport access Mobility controller
Advanced Malware Protection (AMP) for Endpoints
Duo multi-factor authentication
BYOD: Personal device
Enterprise security software
Identity Services Engine (ISE)
Cloud application users
Access point
Mobile Umbrella

Integrated Services Router (ISR) Meraki MX Cloud Managed

Remote hardware VPN Aironet 1810 Series OfficeExtend Security Portfolio
Access Points Meraki Z3 teleworker gateway

Remote software VPN AnyConnect

Umbrella Roaming
Remote security cloud applications
Duo Access Gateway

© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
 Administrative collaboration and remote worker
Deployment Considerations
Required
Multi-Cloud
Cisco Webex provides the platform for EHR application
integrated virtual visits
Connectivity
Any Connect Software VPN enables staff to work
securely from anywhere, on company laptops or personal
mobile devices, at any time.
Access
Mobile and Remote Access (MRA) allows collaboration
endpoints to have their registration, call control,
provisioning, messaging and presence services provided
when the endpoint is outside the enterprise network.
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
Recommended Partner value-add
Cisco Cloudlock delivers visibility and control for cloud
application environments across users, data, and
applications.
Duo Multi-Factor Authentication
Multi-factor authentication protects your applications by
using a second source of validation for clinician
authentication.
Viptella or Meraki Teleworker VPN(s) enables
administrators to extend the corporate LAN to staff at Broadband Internet Services Digital subscriber line,
remote sites without requiring client devices to have client fiber-optic & cable services are preferred, 4G/5G LTE
VPN software installed. and satellite services partner as required
Cisco Identity Services Engine (ISE) enables the
Remote/Virtual Desktop Capabilities
creation and enforcement of security and access policies
for endpoint devices connected to the health provider
network.
Cisco Webex Desk Series Endpoints provide staff an all-
in-one desktop HD video and voice platform.
Cisco Collaboration Flex Plan. One agreement for
collaboration software, upgrades, and support.
 Administrative collaboration and remote worker
Technical overview
Personal
Personal Cloud
Cloud Calendar
Calendar Webex
Webex Shared
Shared
Employee
Employee 1
1 Cloud
Cloud Calendar
Calendar Employee
Employee 2
2
Endpoint
Endpoint Connector
Connector Application
Application Endpoint
Endpoint

MRA
MRA registration
registration
◆
◆ ✓
✓
Schedule
Schedule @webex
@webex meeting
meeting
✓
✓
Webhook
Webhook event
event
✓
✓
Get
Get meeting
meeting details
details
?? ✓
✓
Publish
Publish event
event details
details
✓
✓
5
5 Minute
Minute Warning
Warning
✓
✓
Meeting
Meeting reminder
reminder
✓
✓
Meeting
Meeting reminder
reminder
✓
✓
Launch
Launch from
from calendar
calendar
✓
✓
Detects
Detects shared
shared endpoint
endpoint
?? ✓
✓
Clicks
Clicks join
join with
with endpoint
endpoint
✓
✓ ◆
◆
Clicks
Clicks join
join on
on endpoint
endpoint
◆
◆ ✓
✓
Remote
Remote video
video meeting
meeting conducted
conducted
◆
◆ ◆
◆

© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public